Technician, Management information

Desjardins • Quebec, QC

8d • Hybrid

About The Position

As a management information technician, you help extract data and produce reports and indicators for the organization by developing and administering information systems. You analyze and help adapt management systems based on the organization’s changing needs. You serve as technical expert and provide discipline-specific support for your unit’s activities, initiatives and processes. The ability to tailor your approach as needed is therefore essential. You research and analyze processes, information management and data processing. You draw on your sound decision-making skills to solve technically complex problems and recommend ways to change or adjust methods and procedures to make them as effective and efficient as possible.

Requirements

• College diploma in a related field
• A minimum of three years of relevant experience
• Knowledge of French is required
• Advanced proficiency of English due to the nature of the duties or work tools or because the position involves interactions with English-speaking partners, members and/or clients

Nice To Haves

• Other combinations of qualifications and relevant experience may be considered
• Action oriented
• Communicates effectively
• Customer Focus
• Decision quality
• Differences
• Nimble learning
• Situational adaptability

Responsibilities

• Provide technical support for projects and complex operational issues
• Carry out specialized technical studies, research and analysis.
• Serve as resource person for the submission of solutions and action plans
• Produce and validate management reports and analysis for your unit’s professionals
• Help develop, roll out and maintain software and manual and automated processes.
• Train users
• Help prepare technical notes, guides and training content to enhance the skills and knowledge of users and their teams
• Help practitioners follow your unit’s standards and processes and use its business solutions, tools and systems

Benefits

• Competitive salary and annual bonus
• 4 weeks of flexible vacation starting in the first year
• Defined benefit pension plan that provides predictable, stable income throughout retirement
• Group insurance including telemedicine
• Reimbursement of health and wellness expenses and telework equipment

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree