Technician II, Computer/Mobile Device/Network

Alhambra Elementary School DistrictPhoenix, AZ
Onsite

About The Position

To provide technical assistance, troubleshooting, and repair for all technology equipment used in the school District.

Requirements

  • Associate’s Degree, technical school, or one year experience in PC repair
  • basic knowledge of LAN design and troubleshooting
  • working knowledge of Microsoft and Macintosh OS server/client software
  • working knowledge of databases, queries, and programming
  • able to lift 50 to 75-pound items

Nice To Haves

  • A certificate in network administration, technician, server maintenance, or deployment is preferred.

Responsibilities

  • Manage priorities with respect to support calls, trouble tickets, and schedule repairs and maintenance to ensure timely completion of the project.
  • Maintain a high level of communication with District personnel with respect to scheduling, progress, and completion of projects.
  • Maintain supplies and materials necessary for repairs.
  • Upgrade, repair, troubleshoot, and service all District.
  • Manage, install, configure, and maintain laser and network printers, Apple TVs, projectors, and SMARTBoards.
  • Maintain and troubleshoot Uninterrupted Power Supplies (UPS).
  • Configure, maintain, and troubleshoot library software, child nutrition software, Zone Integration Server (ZIS), SIF related agents, related databases, and queries.
  • Configure and maintain backups of server and client data on a daily basis.
  • Acquire and maintain any certifications necessary to perform assigned duties.
  • Perform other duties as assigned.

Benefits

  • employee benefits in accordance with Board Policies
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