Computer Network Specialist II

State of MarylandDorchester, MD
Hybrid

About The Position

The main purpose of this full-time position will be to perform tier 1 and 2 technical support duties at Dorchester County Health Department to ensure maximum availability and foster maximum utilization of information technology resources by employees in their pursuit of the Department’s mission. This position is telework eligible, with the understanding that on-site presence is required as needed to support hardware, network infrastructure, and end-user needs.

Requirements

  • Two years and six months of experience.
  • One year of experience planning, integrating and maintaining software and hardware for local or wide area computer networks.
  • An additional eighteen months of experience converting data from project specifications by preparing program code using generally accepted computer programming languages or other developmental tools; planning, installing and maintaining data communications network lines and devices; or evaluating, implementing and maintaining computer hardware and software.
  • Graduation from an accredited high school or possession of a high school equivalency certificate and fifteen credit hours from an accredited college or university in systems analysis and applications programming using generally accepted computer programming languages or other developmental tools may substitute for the additional eighteen months of experience.
  • Graduation from an accredited high school or possession of a high school equivalency certificate and completion of a certification program in Network Administration, such as Certified Novell Administrator (CNA), Microsoft Certified Product Specialist NT 4.0 Administrator or equivalent certification program may substitute for the additional eighteen months of experience.
  • Experience in operating computer systems, scheduling, controlling input and output or maintaining backups or data storage, processing data on computer systems, evaluating, implementing and maintaining computer hardware and software or converting data from project specifications by developing programs using generally accepted computer programming languages or other developmental tools may substitute for graduation from an accredited high school or possession of a high school equivalency certificate on a year-for-year basis.
  • Possession of a Bachelor's degree in computer information technology, management information systems, or other information technology related field, including course work in local or wide area computer networks, from an accredited college or university and one year of experience planning, integrating and maintaining software and hardware for local or wide area computer networks may substitute for the required experience.
  • U.S. Armed Forces military service experience as a commissioned officer in Network Analyst classifications or Network Integration and Management specialty codes in the Information Technology field of work may substitute for the required experience on a year-for-year basis.

Responsibilities

  • Perform tier 1 and 2 technical support duties.
  • Ensure maximum availability of information technology resources.
  • Foster maximum utilization of information technology resources by employees.

Benefits

  • STATE OF MARYLAND BENEFITS

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Education Level

High school or GED

Number of Employees

5,001-10,000 employees

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