Technician I - Part Time
About The Position
The Smart City Technician is an entry-level role for a customer-service-oriented person interested in entering the IT and telecommunications networking field. Technicians support event customers by helping connect their networks, turning event schematics and plans into functioning networks, keeping their equipment and supplies ready, and providing setup, maintenance, troubleshooting, and teardown assistance. The role provides hands-on training and experience in customer service, sales, technology, and event operations, with potential opportunities for professional growth within Smart City Networks; future growth or a change in employment status is not guaranteed. The position offers flexible, event-based part-time scheduling, including opportunities to work a variety of events. Work may involve supporting Texans games, the Houston Livestock Show and Rodeo, concerts, and other major events while on duty. Applicants must be authorized to work in the United States; visa sponsorship is unavailable. Employment is contingent on a successful background check and pre-hire drug screening.
Requirements
- Ability to multitask and respond professionally to multiple interruptions.
- Exceptional organizational skills.
- Professional presence and demeanor.
- Strong attention to detail.
- Passion for technology and a desire to learn in the IT and telecommunications networking field.
- Customer-service focus, friendliness, and a can-do mentality.
- Authorization to work in the United States; visa sponsorship is not available.
- Successful background check and pre-hire drug screening.
Nice To Haves
- No prior experience is required; hands-on training is provided.
Responsibilities
- Interact with show and event customers to help connect their networks.
- Use show schematics, maps, and plans to build functioning networks.
- Monitor inventory and restock the cart with tools needed for planned customer setups.
- Troubleshoot issues on the spot and proactively assist customers with setup, maintenance, and teardown of installations.
- Color-code and properly test copper and fiberoptic cables.
- Install jumpers and patch cables and provide other technical assistance as trained.
Benefits
- Free onsite employee parking.
- Complimentary hot buffet-style meals Monday through Friday, 11:00 a.m.–2:00 p.m.
- Complimentary daily snacks.
- Hands-on training in customer service, sales, technology, and event operations.
- Opportunities to build professional skills and pursue future career growth within Smart City Networks.
- 401(k) Retirement Plan.
- Paid time off for eligible part-time employees.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
