Technician I - Part Time

Smart City Networks Career•San Antonio, TX

12d•Onsite

About The Position

Smart City Technician is an entry-level, customer-service-focused role for someone interested in entering the IT and telecommunications networking field. Technicians assist show and event customers with network connections and turn event schematics, maps, and plans into functioning networks. The role includes preparing and monitoring equipment inventory, troubleshooting issues on site, and assisting customers with installation setup, maintenance, and teardown. Work is on site only and is not remote or hybrid. The role may require evening and weekend work on occasion.

Requirements

Ability to multitask and respond professionally to multiple interruptions.
Exceptional organizational skills.
Professional presence and demeanor.
Strong attention to detail.
Passion for technology and a desire to learn about IT and telecommunications networking.
Customer-service focus, friendliness, and a can-do mentality.
Willingness to work evenings and weekends on occasion.
Must be authorized to work for any employer in the United States; employment visa sponsorship is not available.

Responsibilities

Interact with show and event customers to help connect their networks.
Translate show schematics, maps, and plans into real-life, connected networks.
Monitor inventory and restock the work cart with the tools needed for planned customer setups.
Troubleshoot issues on the spot and proactively assist customers with installation setup, maintenance, and teardown.
Color-code and properly test copper and fiber-optic cables.
Install jumpers and patch cables and provide other technical assistance as trained.
Perform additional duties as assigned.