Technician, General Pharmacy

Cencora • Darby, PA

21d

About The Position

Supports pharmacy service operations to maintain accurate processing, timely workflow progression, and consistent service delivery. Coordinates order intake, documentation review, and transaction support activities; maintains pharmacy records and service documentation; and performs data entry to support accuracy, traceability, and audit readiness. Monitors inventory support activities, supply movement, and material availability to sustain pharmacy operations. Resolves routine service issues and escalates complex exceptions for compliant handling and timely closure. Collaborates with internal and external stakeholders to align service requirements, remove workflow barriers, and support patient and customer needs. Contributes to process improvement and standardization efforts that enhance efficiency, quality controls, and readiness across pharmacy support services. Actual duties and responsibilities may vary based on business needs, local requirements, and operational practices.

Requirements

• High school diploma/GED or equivalent experience required.
• At least 2 years of experience in pharmacy support, healthcare operations, medication order support, inventory support, patient services, or a related field required.

Nice To Haves

• Certification in pharmacy support, pharmacy technician practice, medication handling, inventory control, healthcare operations, or a related field preferred.

Responsibilities

• Support pharmacy service operations to maintain accurate processing, timely workflow progression, and consistent service delivery outcomes.
• Coordinate order intake, documentation review, and transaction support activities to improve operational continuity and reduce processing delays.
• Maintain pharmacy records, service documentation, and data entry activities to strengthen accuracy, traceability, and audit readiness.
• Monitor inventory support activities, supply movement, and material availability to help sustain uninterrupted pharmacy operations.
• Resolve routine service issues and escalate complex exceptions to support compliant handling and timely issue closure.
• Collaborate with internal and external stakeholders to align service requirements, remove workflow barriers, and support patient and customer needs.
• Contribute to process improvement and standardization efforts that enhance efficiency, quality controls, and future readiness across pharmacy support services.

Benefits

• Medical, dental, and vision care.
• Support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave.
• Training programs, professional development resources, and opportunities to participate in mentorship programs.
• Employee resource groups and volunteer activities.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED