Technician, General Pharmacy

Cencora • Town of Berlin, NY

7d

About The Position

The Technician, General Pharmacy supports pharmacy service operations by maintaining accurate processing, timely workflow progression, and consistent service delivery. The role coordinates order intake, documentation review, and transaction support; maintains pharmacy records and data entry; supports inventory and material availability; and resolves routine service issues while escalating complex exceptions. The technician collaborates with internal and external stakeholders to meet service requirements and patient and customer needs, and contributes to process improvement and standardization efforts. Actual duties and responsibilities may vary based on business needs, local requirements, and operational practices.

Requirements

• High School Diploma/GED or equivalent experience required.
• At least 2 years of experience in pharmacy support, healthcare operations, medication order support, inventory support, patient services, or a related field required.

Nice To Haves

• Certification in pharmacy support, pharmacy technician practice, medication handling, inventory control, healthcare operations, or a related field preferred.

Responsibilities

• Support pharmacy service operations to maintain accurate processing, timely workflow progression, and consistent service delivery outcomes.
• Coordinate order intake, documentation review, and transaction support activities to improve operational continuity and reduce processing delays.
• Maintain pharmacy records, service documentation, and data entry activities to strengthen accuracy, traceability, and audit readiness.
• Monitor inventory support activities, supply movement, and material availability to help sustain uninterrupted pharmacy operations.
• Resolve routine service issues and escalate complex exceptions to support compliant handling and timely issue closure.
• Collaborate with internal and external stakeholders to align service requirements, remove workflow barriers, and support patient and customer needs.
• Contribute to process improvement and standardization efforts that enhance efficiency, quality controls, and future readiness across pharmacy support services.

Benefits

• Medical, dental, and vision care
• Benefits supporting physical, emotional, financial, and social wellness
• Backup dependent care may be available
• Adoption assistance
• Infertility coverage and family-building support
• Behavioral health solutions
• Paid parental leave
• Paid caregiver leave
• Training programs
• Professional development resources
• Mentorship programs
• Employee resource groups
• Volunteer activities

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED