(USA) Technician, Facility Services, HVAC-Refrigeration

Walmart•Victoria, TX

13d•$29 - $58

About The Position

Installs, configures, calibrates, diagnoses, maintains, and repairs commercial and industrial HVAC and refrigeration systems, including ductwork, control panels, building pneumatics, direct digital controls, rack systems, walk-ins, reach-ins, and supermarket refrigeration units. Ensures HVAC and Energy Management Systems operate properly through routine checks and maintenance, following applicable building codes, HVAC/R regulations, cold-chain and indoor-air-quality requirements, OSHA standards, and EPA 608 refrigerant-handling protocols. Reclaims ozone-depleting refrigerants and documents refrigerant usage. Leads field teams and mentors Technicians and Apprentices, communicates technical issues and service outcomes to customers, handles escalated service issues, and coordinates with external service providers. Follows instructions from Managers and Training Technicians, supports training plans and procedures, and works across multiple facilities or distant locations. Drives and maintains a company vehicle, participates in an on-call rotation, coordinates service calls using digital tools, tracks inventory and vendor relationships, and submits warranty claims, expense reports, work orders, and vehicle maintenance invoices. Leads and participates in teams, coordinates assignments, supports work quality and timelines, develops and improves processes, and promotes company policies, ethics, integrity, and values. The role requires collaboration with managers, coworkers, customers, and other business partners and adherence to company vehicle, uniform, and badge policies.

Requirements

Vocational or technical HVAC/R certification and 2 years of experience in mechanical maintenance or a construction-related field for commercial HVAC/R and building controls; alternatively, 4 years of experience in mechanical maintenance or a construction-related field for commercial HVAC/R and building controls or a related field.
Hold and maintain Type I and Type II or Universal Environmental Protection Agency certification for refrigerant handling.
Where required, HVAC-R/Mechanical Journeyman qualification.
Valid state-issued driver’s license and ability to pass a motor vehicle report.
Commercial driving record with no DUI, DWI, or OUI convictions in the last five years.
Commercial driving record with no more than two moving violations in the last three years.
No preventable accidents while operating a commercial motor vehicle in the last three years.
No serious traffic violations, as defined by Federal Motor Carrier Safety Regulations, while operating a commercial motor vehicle in the last three years.
Ability to drive and maintain a company vehicle and work across multiple facilities or distant locations.
Ability to participate in an on-call rotation and respond during assigned on-call periods.

Nice To Haves

Completion of a 2-year vocational or technical HVAC/R program.
Experience using word processing, spreadsheet, email, and presentation software such as Word, Excel, Outlook, and PowerPoint.
Mechanical license in the city and/or state where the job is located.
Prior work experience reading blueprints, schematics, and wiring diagrams.
Prior work experience using hand tools, power tools, and testing equipment.

Responsibilities

Install HVAC and refrigeration systems, including ductwork, control panels, and building pneumatics.
Configure and calibrate low ambient systems and direct digital controls to meet operational specifications.
Interpret layout plans and schematics to ensure accurate system setup and building-code compliance.
Diagnose and resolve mechanical, electrical, and refrigerant-related issues in commercial and industrial systems.
Implement preventive maintenance programs to extend equipment life and minimize downtime.
Maintain and repair rack systems, walk-ins, reach-ins, and supermarket refrigeration units.
Perform routine checks and coordinate maintenance or repairs for HVAC and Energy Management Systems under manager and training technician supervision.
Use heavy machinery and follow OSHA standards and EPA 608 refrigerant-handling protocols.
Conduct inspections and repairs in compliance with federal, state, and local HVAC/R regulations, including cold-chain and indoor-air-quality requirements.
Reclaim ozone-depleting refrigerants and document refrigerant usage.
Lead field teams and mentor less-experienced Technicians and Apprentices on technical procedures and safety practices.
Explain technical issues and service outcomes to customers; manage escalated service issues and coordinate with external service providers as needed.
Follow instructions from Managers and Training Technicians and assist with training plans and operational procedures as directed.
Drive a company vehicle to complete service calls and operational needs within an assigned region.
Participate in an on-call rotation, respond promptly during assigned on-call periods, and support resolution or escalation of incidents and requests.
Coordinate service calls and workload using digital tools and scheduling systems.
Track refrigerant levels, parts inventory, and vendor relationships; submit warranty claims, expense reports, and work orders.
Complete assigned HVAC/R work according to manager or training technician guidance, policies, data, and resources.
Work or train at multiple facilities or distant locations.
Maintain company vehicles according to policy; arrange alternate driving support before transporting vehicles for maintenance.
Safely operate motor vehicles; check fuel and water levels, brakes, signals, lights, documents, and insurance validity; submit maintenance invoices for payment.
Wear the company uniform and badge according to company policies.
Lead and participate in teams, share resources and information, determine customer needs and priorities, coordinate work assignments, and support timelines and work quality.
Develop, communicate, and implement processes and practices; monitor results and identify improvement opportunities.
Promote compliance with company policies, procedures, ethics, and integrity standards and assist management with addressing compliance issues.
Model company values by respecting individuals, acting with integrity, serving customers and members, and striving for excellence.

Benefits

Competitive pay and performance-based bonus awards.
Medical, vision, and dental coverage.
401(k).
Stock purchase program.
Company-paid life insurance.
Paid time off, including sick leave, parental leave, family care leave, bereavement, jury duty, and voting leave.
Short-term and long-term disability.
Company discounts.
Military Leave Pay.
Adoption and surrogacy expense reimbursement.
PTO and/or PPTO that may be used for vacation, sick leave, holidays, or other purposes.
Walmart-paid Live Better U education program, including tuition, books, and fees for eligible programs.