Technician, EV Charging Field Service

Pearce Services•Seattle, WA

About The Position

The EV Charging Field Service Technician performs onsite repair and maintenance of EV charging stations within an assigned geographic region. The work includes maintaining electrical systems, ensuring site safety, completing field service reports, and supporting equipment operation in accordance with contractual requirements. The technician works independently in field conditions, takes ownership of assigned equipment and work, and develops technical skills to support customers and field operations. Technical certifications, electrical expertise, and EVSE experience may influence the level of responsibility and technical work assigned. The role services a broad range of EV charging equipment, from Level 2 chargers to DC Fast Chargers, and includes OEM testing, troubleshooting, repairs, upgrades, and preventive and corrective maintenance. The technician reviews manuals and electrical drawings, performs diagnostic tests, documents work and site conditions, and communicates deficiencies. Work may take place outdoors in varying weather and involves exposure to high voltages and currents, use of required PPE, and repetitive use of the arms, legs, hands, and fingers. The typical schedule consists of approximately 10-hour workdays. Travel between job sites is paid, and company vehicles, tools, equipment, and PPE are provided. Paid overtime may be available when applicable, and after-hours service calls receive a $100 bonus. Base pay is $30–$35 per hour. Full-time employees are offered health and life insurance, a 401(k) with employer match, paid time off, tuition reimbursement, and professional development. Other benefits described include medical, dental and vision insurance, flexible spending and HSA options, paid vacation and holidays, and life insurance.

Requirements

At least 2 years of equivalent experience in EVSE field service, servicing electrical power equipment in commercial or utility energy, and/or formal electrical training.
Strong electrical, electronic, and mechanical troubleshooting skills.
Experience using a Computerized Maintenance Management System (CMMS) to generate, track, and complete site work requirements.
Strong Microsoft Office skills.
Ability to analyze and resolve problems independently with a high level of results orientation.
Proficiency in reading, writing, speaking, and understanding English to safely perform job duties, interpret technical instructions, and communicate effectively with team members and customers.
Meet all applicable state and local licensing requirements for the work performed.
Ability to work in field conditions and around high voltages and currents, and wear required personal protective equipment.

Nice To Haves

Journeyman-level electrician certification from a relevant state, except where required by applicable state or local regulations.
Technical knowledge of EV chargers, solar power installations, or other applicable power electronics.
Relevant EVSE field service experience, electrical experience, technical certifications, formal electrical training, or demonstrated technical proficiency.

Responsibilities

Perform OEM testing, troubleshooting, repairs, upgrades or revisions, and preventive and corrective maintenance on Level 2 EV chargers, DC Fast Chargers, and other EV charging equipment.
Perform electrical and equipment testing, including insulation (megger) testing, thermal imaging, torque testing, performance evaluations, and other diagnostics as required.
Troubleshoot EV charging system performance issues, identify and isolate faults including ground faults, and determine corrective actions.
Review and interpret site manuals, electrical drawings, and OEM documentation to service and maintain equipment safely and effectively.
Take ownership of assigned work from regional scheduling through completion; complete accurate field reports and work orders, document site conditions and issues, and ensure deficiencies are communicated and addressed promptly.
Conduct site safety assessments, identify hazards, and prepare and complete JHA, Lock Out Tag Out (LOTO), and other safety documentation in accordance with OSHA and site-specific requirements.

Benefits

Industry-leading OEM and EVSE training from certified Pearce trainers at multiple U.S. locations, plus on-the-job training.
Paid travel time between job sites (port-to-port).
Company vehicles for work-related transportation.
Company-provided tools, equipment, and personal protective equipment.
Opportunity for paid overtime when applicable.
$100 bonus for each after-hours service call, including emergency calls.
Health insurance, including medical, dental, and vision coverage.
Life insurance.
401(k) with employer match.
Paid time off, including paid vacation and paid holidays.
Tuition reimbursement.
Professional development courses and training.
Flexible spending account and HSA option.
Performance and referral bonuses, production incentives, tool/equipment and fuel stipends, company vehicle, and per diem or other applicable compensation may also be available.