Technician, EV Charging Field Service

Pearce Services•Seattle, WA
•$30 - $35•Onsite

About The Position

The EV Charging Field Service Technician performs onsite repair and maintenance of EV charging stations within an assigned geographic region. The role includes site safety, electrical system maintenance and repair, field service reporting, and other work needed to maintain and operate sites according to contractual requirements. Technicians work independently with little to no supervision and in varied field conditions, taking ownership of the performance and condition of serviced equipment. Electrical expertise, relevant certifications, and prior EVSE experience may affect assigned responsibility and technical work. The position services Level 2 chargers through DC Fast Chargers and includes OEM testing, troubleshooting, repairs, upgrades, and preventive and corrective maintenance. The technician interprets site manuals, electrical drawings, and OEM documentation; performs electrical and equipment diagnostics; documents work and site conditions; and communicates deficiencies. Pearce provides OEM and EVSE training, on-the-job training, company vehicles for work-related transportation, and tools, equipment, and PPE. Typical workdays are approximately 10 hours, and paid overtime may be available when applicable. The role involves field work in varying weather and around high voltages and currents.

Requirements

  • At least 2 years of equivalent experience in EVSE field service, servicing electrical power equipment in the commercial or utility energy field, and/or formal electrical training.
  • Strong electrical, electronic, and mechanical troubleshooting skills.
  • Experience using a Computerized Maintenance Management System (CMMS) to generate, track, and complete site work requirements.
  • Strong Microsoft Office skills.
  • Ability to analyze and resolve problems independently with a high level of results orientation.
  • Proficiency in reading, writing, speaking, and understanding English to perform duties safely, interpret technical instructions, and communicate effectively; interpreter services are not available.
  • Meet all applicable state and local licensing requirements for the work performed.
  • Able to work independently in the field under varied conditions.
  • Wear required PPE, including a hard hat and safety glasses, as dictated by company and site-specific safety requirements.

Nice To Haves

  • Journeyman-level electrician certification from a relevant state; preferred but not required except where required by applicable state or local regulations.
  • Technical knowledge of EV chargers, solar power installations, or other applicable power electronics.
  • Relevant EVSE field service experience, electrical experience, technical certifications, formal electrical training, and demonstrated technical proficiency; these may be considered when evaluating candidates and determining compensation.

Responsibilities

  • Perform OEM testing, troubleshooting, repairs, upgrades/revisions, and preventive and corrective maintenance on EV charging equipment, including Level 2 chargers and DC Fast Chargers.
  • Conduct electrical and equipment testing, including insulation (megger), thermal imaging, torque, performance, and other required diagnostic tests.
  • Troubleshoot EV charging system performance issues, identify and isolate faults such as ground faults, and determine corrective actions.
  • Review and interpret site manuals, electrical drawings, and OEM documentation to service and maintain equipment safely and effectively.
  • Own assigned work from regional scheduling through completion; complete accurate field reports and work orders, document site conditions and issues, and ensure deficiencies are communicated and addressed promptly.
  • Conduct site safety assessments, identify job-site hazards, and complete JHA, Lock Out Tag Out (LOTO), and other safety documentation in accordance with OSHA and site-specific requirements.
  • Maintain and repair electrical systems at assigned sites in accordance with contractual requirements.
  • Perform other duties as required; specific duties may evolve with business and client needs.

Benefits

  • Paid port-to-port travel time between job sites.
  • Company vehicle for work-related transportation.
  • Company-provided tools, equipment, and personal protective equipment.
  • Paid overtime when applicable.
  • $100 bonus for each after-hours service call, including emergency calls.
  • Performance and referral bonuses, production incentives, tool/equipment and fuel stipends, and per diem or other applicable compensation may be available.
  • Comprehensive benefits package for full-time employees, including health and life insurance.
  • 401(k) with employer match.
  • Paid time off and paid vacation.
  • Tuition reimbursement.
  • Professional development courses and training.
  • Medical, dental, and vision insurance.
  • Flexible spending accounts and HSA option.
  • Paid holidays.
  • Company-provided phone, laptop, or tablet as required for the role.
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