Technician, Data Preparation Senior

BlueCross BlueShield of South Carolina•Columbia, SC

13d•Onsite

About The Position

This position performs advanced, varied clerical duties in accordance with standard procedures, including scanning, indexing, imaging, quality control, records maintenance, and document processing. The technician verifies data accuracy, corrects errors, reviews incoming documentation and work requests to determine handling and routing, and combines related documentation for distribution and assignment. The role also handles information, filing, and research requests and may liaise with other departments. The position coordinates departmental activities, supports coworkers during projects or understaffing, and may train and guide entry-level clerks. It maintains departmental logs, spreadsheets, and databases; prepares basic reports and statistics for management; handles correspondence and packages; and manages supply orders and inventory. This is a full-time, 40-hour-per-week position, Monday through Friday, in a typical office environment. The scheduled eight-hour shift falls within normal business hours of 7:00 a.m. to 3:30 p.m. Occasional overtime may be necessary, and travel between buildings may be required. The role is located at 4101 Percival Road, Columbia, South Carolina 29229-8320.

Requirements

High school diploma or equivalent.
Five years of clerical or office support experience.
Good communication and organizational skills.
Detail-oriented.
Basic business math and computer skills.
Proficiency with Microsoft Office.

Responsibilities

Perform advanced, varied clerical duties in accordance with standard procedures.
Complete scanning, indexing, imaging, and quality control for documentation and records.
Verify data accuracy and correct errors found during document review or research.
Review incoming documentation and work requests to determine handling and routing.
Compare related data components and combine documentation for distribution and assignment.
Handle requests for information, files, or research and liaise with other areas as needed.
Coordinate and schedule departmental activities, including projects, meetings, testing, and visitors.
Provide coverage or support for other staff during departmental projects or periods of understaffing.
Train and guide entry-level clerks as needed.
Maintain departmental logs, spreadsheets, and databases.
Prepare basic reports and statistics for management regarding production workload and assessment.
Prepare correspondence or packages for internal and external mailing; track them and follow up as needed.
Order supplies and maintain departmental supply inventory.
Maintain records, prepare forms, verify information, and resolve routine problems.
May orient, train, assign, and check the work of lower-level employees as a lead worker.