Technician B

AAA-The Auto Club Group•Pineville, NC

33d•Onsite

About The Position

Under general supervision, this position is responsible for performing the repair and maintenance of automobile and truck vehicles for which they are fully trained. Completes routine scheduled maintenance services on automobiles and trucks as directed by manager or service consultant. In an efficient and productive manner, performs automotive repairs, adjustments and maintenance procedures as outlined on repair order for which technician is trained. Oil changes, tire replacement and repairs, general maintenance repairs, fluid exchanges, alignments, brake services, advanced repair and maintenance services, etc. are expected to be learned and performed. Work with, and train lower level technicians. Drives vehicles into service bay, prepares them for and completes digital vehicle inspection. Test drives vehicles and prepares vehicle for delivery to customer after necessary repairs and maintenance. Maintains cleanliness of shop and work areas, performs other duties as necessary.

Requirements

High School diploma, GED or Technical school graduate, certification
Must possess valid driver’s license
3 years minimum experience repairing vehicles at a dealership or automotive center.
Knowledge of automotive and/or truck systems, tools and technical resources and training to independently perform a variety of basic to complex repairs and maintenance of automobile and truck vehicles.
Understand and consistently demonstrate the proper use of equipment and tools used in such repair and maintenance and the need to maintain a clean, safe and organized work area.
Ability to consistently provide exceptional customer service and improve customer service score
Ability to prioritize and deliver work on time.
Ability and basic leadership skills to mentor and train lower level Technicians to help them be successful.
Must have own tools appropriate for their skill level for use in the Center.
Must be able to work in the heat, as some locations do not have air conditioning.
Must be able to maintain working on your feet in a concrete facility for the entire work shift.
Regular and reliable attendance is essential for the function of this job.
Must consent to a background and drug screen based on the requirements of the position.

Nice To Haves

ASE certifications (or their equivalent): A4-Suspension & Steering, A5-Brakes, plus 2 other ASE certifications
State inspection certificate where applicable
AC 609 Certification

Responsibilities

Performing the repair and maintenance of automobile and truck vehicles for which they are fully trained.
Completing routine scheduled maintenance services on automobiles and trucks as directed by manager or service consultant.
Performing automotive repairs, adjustments and maintenance procedures as outlined on repair order for which technician is trained.
Learning and performing oil changes, tire replacement and repairs, general maintenance repairs, fluid exchanges, alignments, brake services, advanced repair and maintenance services, etc.
Working with and training lower level technicians.
Driving vehicles into service bay, preparing them for and completing digital vehicle inspection.
Test driving vehicles and preparing vehicle for delivery to customer after necessary repairs and maintenance.
Maintaining cleanliness of shop and work areas.
Performing other duties as necessary.