Technical Writer

Crest Industries•Pineville, LA

25d•Onsite

About The Position

DIS-TRAN Steel is hiring a Technical Writer for its Marketing team in Pineville, Louisiana. The role develops external technical content and internal documentation by working with engineers, operations leaders, quality professionals, sales teams, trainers, executives, and other subject-matter experts. The writer turns complex information into clear, accurate, useful content for technical and nontechnical audiences, supporting customers, employees, training, sales, and the DIS-TRAN Steel brand. External content includes technical articles, white papers, case studies, product and capability materials, FAQs, website content, and industry publications. Internal documentation includes training resources, process documentation, work instructions, standard operating procedures, and other knowledge resources. The role also researches approved industry topics, maintains content standards and documentation practices, coordinates technical reviews and approvals, organizes source materials and revisions, and partners with Creative Services and Marketing on visual and digital publishing. The position is based onsite in Pineville, Louisiana. Most work takes place in an office, with time at indoor and outdoor events and occasional exposure to warehouse or manufacturing areas. Occasional travel is required, and the role may require support outside normal business hours for events or approved activities.

Requirements

Bachelor's degree in Technical Communication, Communications, English, Engineering, Journalism, Marketing, or a related field preferred; equivalent relevant experience will be considered.
Three to five years of experience in technical writing, technical communications, documentation, engineering communications, manufacturing communications, or a related field preferred.
Demonstrated ability to understand complex information and communicate it clearly to technical and nontechnical audiences.
Strong interviewing, research, writing, editing, proofreading, and information-organization skills.
Ability to collaborate effectively with engineers, operations professionals, executives, and other subject-matter experts.
Strong attention to detail and commitment to technical accuracy, consistency, and follow-through.
Ability to manage multiple assignments, review cycles, stakeholders, and deadlines.
Proficiency with Microsoft 365 and ability to learn content-management, collaboration, document-control, and other business applications.

Nice To Haves

Experience in manufacturing, engineering, utilities, energy, infrastructure, or another technical industry.
Experience developing both external technical content and internal documentation.
Experience writing technical articles, white papers, case studies, product or capability content, training materials, work instructions, or standard operating procedures.
Experience managing structured review, approval, revision, and publication workflows with multiple subject-matter experts.
Experience collaborating with designers or multimedia professionals on diagrams, graphics, presentations, videos, or other visual content.
Familiarity with content-management systems, document-management systems, version control, or technical-authoring tools.

Responsibilities

Interview subject-matter experts to capture and translate technical knowledge.
Develop technical articles, white papers, case studies, product and capability content, FAQs, website content, and industry publications.
Create and maintain technical sales and customer-support materials in partnership with Marketing, Sales, and Business Development.
Translate complex concepts into clear, accurate content for appropriate audiences.
Organize content using effective structures, terminology, examples, references, and supporting visuals.
Support development and maintenance of training materials, process documentation, work instructions, standard operating procedures, and other internal knowledge resources.
Work with process owners and technical personnel to understand tasks, sequences, controls, terminology, user needs, and supporting information.
Develop documentation that helps employees find information and understand or perform processes consistently.
Capture knowledge for new, changing, or specialized processes when information is incomplete or distributed across sources.
Research utility-industry topics, technologies, regulations, market developments, customer challenges, and other approved subjects.
Review content for accuracy, consistency, terminology, readability, usability, and alignment with brand and communication standards.
Establish and maintain technical content standards, terminology, templates, style guidance, and documentation practices.
Coordinate technical reviews and approvals with appropriate subject-matter experts before publication or distribution.
Maintain organized source materials, references, approvals, review comments, revisions, and final documentation.
Partner with Creative Services on diagrams, graphics, presentations, videos, and other visual formats.
Prepare content briefs, technical explanations, labels, captions, and review feedback for visual and multimedia deliverables.
Partner with the Marketing Administrator to publish and distribute approved technical content through the website, email, and other digital channels.
Repurpose approved content across formats and channels while preserving accuracy, context, and brand consistency.