Technical Writer

ILAB LLCTallahassee, FL
Onsite

About The Position

We are seeking a skilled Technical Writer to develop clear, accurate, and structured documentation in support of a large-scale IT modernization program. This role is onsite and primarily focused on producing high-quality technical content while also supporting documentation governance, consistency, and compliance across the program. The ideal candidate excels at translating complex technical concepts into user-friendly documentation and thrives in a fast-paced, collaborative environment working with cross-functional technical teams.

Requirements

  • Bachelor’s degree in English, Communications, Computer Science, or a related field; or equivalent experience.
  • 3+ years of experience in technical writing, preferably in IT, software development, or system implementation environments.
  • Strong experience developing technical documentation such as system specs, user guides, and process documentation.
  • Advanced proficiency in Microsoft Word, including templates, styles, and structured formatting.
  • Excellent writing, editing, and proofreading skills with strong attention to detail.
  • Ability to understand and document technical concepts, system interactions, and workflows.
  • Experience working with content management systems and version control practices.
  • Strong organizational and time management skills with the ability to manage multiple deliverables.
  • Effective communication skills and ability to collaborate with cross-functional technical teams.

Nice To Haves

  • Experience working on large-scale IT or system modernization projects.
  • Familiarity with Agile methodologies and software development lifecycle (SDLC).
  • Experience supporting documentation in regulated or compliance-driven environments.

Responsibilities

  • Develop, update, and manage comprehensive technical documentation, including system architecture, data flows, configuration guides, user manuals, and operational procedures.
  • Translate complex technical concepts into clear, concise, and well-structured documentation for technical and non-technical audiences.
  • Ensure all documentation meets high standards for clarity, accuracy, consistency, and usability.
  • Apply and follow established documentation templates, style guides, and formatting standards.
  • Review and proofread content for technical accuracy, completeness, and alignment with program requirements.
  • Collaborate with cross-functional technical teams to analyze system requirements, extract key information, and produce accurate, detailed technical documentation.
  • Support documentation governance processes including version control, approvals, and audit readiness.
  • Maintain proper documentation structure, traceability, and organization within centralized repositories.
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