Technical Writer

Dark Wolf Solutions • Tampa, FL

20d • $100,000 - $130,000 • Hybrid

About The Position

Dark Wolf is seeking a Technical Writer to support the development and sustainment of enterprise technology documentation, project plans, and operational procedures in support of customer mission success. Under general direction, the Technical Writer prepares, maintains, and manages systems, programming, and operations documentation, including user manuals, reference manuals, Standard Operating Procedures, white papers, and executive briefings. The role coordinates with and maintains ongoing liaison with Subject Matter Experts, project managers, and other stakeholders to research and synthesize complex technical concepts into clear, concise deliverables for technical, non-technical, and executive audiences.

The position provides support for documentation management and for the development of plans, policies, and procedures associated with project, program, and technology management processes. It also develops visual process flows, architectural diagrams, and presentations using tools such as Microsoft Visio and PowerPoint. This is a hybrid-support role in Tampa, Florida; the posting also describes the position as located in Tampa, Florida.

Requirements

• Bachelor’s degree in Computer Science, Mathematics, or an equivalent technical degree, or 3 years of equivalent industry experience in lieu of a degree.
• At least 4 years of experience in technical writing and editing.
• Experience using the Microsoft Office Suite (2019 or newer) and Adobe Acrobat Professional.
• Ability to write clear and concise documents for technical, non-technical, and executive-level audiences.
• Excellent grammar, editing, and writing skills, with strong attention to detail.
• Experience writing executive-level briefings, white papers, Standard Operating Procedures, After Action Reports, Situation Reports, meeting minutes, and plans.
• Ability to develop presentations using tools such as Visio and PowerPoint.
• Outstanding interpersonal and customer service skills.
• Strong document-development skills and ability to work with Subject Matter Experts, stakeholders, and others.
• Must verify identity, confirm U.S. citizenship, and complete employment eligibility verification upon hire.

Responsibilities

• Prepare and maintain systems, programming, and operations documentation, procedures, and methods, including user manuals and reference manuals.
• Support technical documentation management processes and coordinate special documentation services as required.
• Support and develop plans, policies, and procedures associated with project, program, and technology management processes.
• Maintain liaison and ongoing relationships with Subject Matter Experts and relevant stakeholders.
• Respond promptly and effectively to requests for research and information, gathering answers through collaboration with SMEs, teammates, management, and stakeholders.
• Develop executive-level briefings, white papers, Standard Operating Procedures, After Action Reports, Situation Reports, meeting minutes, and project plans.
• Create visual process flows, architectural diagrams, and presentations using tools such as Microsoft Visio and PowerPoint.

What This Job Offers

• Job Type: Full-time