Technical Writer
Motorola Solutions•Illinois, US Offsite, IN
•$55,000 - $65,000
About The Position
Global Customer Documentation is seeking a detail-oriented, highly collaborative Technical Writer to join our team in planning, designing, and maintaining high-quality technical documentation. In this role, you will act as the dedicated technical writer for the Command Central project, interpreting complex engineering data into clear, concise, and accessible content.
Requirements
- Bachelor’s degree in Communications, English, Journalism, Communications, Business Administration, or a related field
- Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position.
Nice To Haves
- 2+ years of professional experience in technical writing, preferably for software products or technical manuals.
- Familiarity with XML authoring and XML-based content management systems (CMS) such as oXygen XML Author and Heretto CMS
- Hands-on experience or familiarity using AI tools (e.g., Gemini) to assist in content generation and editing workflows.
- Experience working within Agile/Scrum development methodologies and project management tools like Jira.
- Self-motivated with strong organizational skills, able to manage multi-task workflows in a fast-paced environment with minimal supervision.
- Strong written and verbal communication skills in English, with a demonstrated ability to simplify technical language for diverse user audiences.
- Strong computer literacy and proficiency with standard authoring and document production tools.
- Availability to participate in meetings to align with various time zones.
Responsibilities
- Plan, write, structure, and update user manuals, online help, troubleshooting guides, and service documentation for both technical personnel and end-users.
- Partner directly with software engineers, product owners, and Information Architects to transform technical specifications, engineering demos, and complex concepts into user-friendly documentation.
- Leverage integrated AI tools (such as Gemini) to optimize initial engineering drafts, enhance readability, enforce standard terminology, and ensure grammatical precision.
- Participate in 2-week sprint cycles using Jira to manage tasks, track progress, review deliverables, and meet project milestones.
- Work independently while coordinating cross-functionally with international product and engineering teams, including teams based in Kraków.
Benefits
- Incentive Bonus Plans
- Medical, Dental, Vision benefits
- 401K with Company Match
- 10 Paid Holidays
- Generous Paid Time Off Packages
- Employee Stock Purchase Plan
- Paid Parental & Family Leave
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
