Technical Writer

ITW
•$66,000 - $86,000•Onsite

About The Position

MTS, an ITW company and a Fortune 300 global manufacturing leader, is seeking a Technical Writer to join a supportive team of information developers. This role involves documenting complex test systems used by operators, lab managers, test designers, and maintenance technicians. The company offers career development opportunities within MTS and across the ITW enterprise.

Requirements

  • Bachelor's degree in mechanical engineering, engineering technology, materials science, or a related engineering discipline; or in technical communication, English, journalism, or a related field with demonstrated mechanical aptitude.
  • One to three years of professional experience (internships, build-team participation, and academic technical writing are considered).
  • Demonstrated ability to write clearly and concisely.
  • A writing sample is required.
  • Demonstrated interest in technical communication as a long-term career.
  • Willingness to support team members and meet team deadlines.
  • Comfortable with, or ready to pick up quickly: Claude or Microsoft Copilot, Microsoft Word and Teams, and Snagit or a similar screen capture tool.

Nice To Haves

  • Coursework or hands-on work in dynamics, mechanics, materials science, hydraulics, pneumatics, controls, instrumentation, or measurement.
  • Ability to read mechanical drawings, assembly drawings, parts lists, and hydraulic or electrical schematics.
  • Experience drafting technical content with AI assistants, and a realistic sense of where they go wrong.
  • Experience with MadCap Flare, Visual Studio, Git, Azure DevOps or Team Foundation Server, Visio, and Adobe Illustrator.
  • Experience with photo and video tools.

Responsibilities

  • Document the full range of MTS products, including custom systems, component products, and associated controls and software.
  • Explain how systems work, including test frames, actuation, sensors, controllers, and software.
  • Create operating procedures for safe and correct system use.
  • Document maintenance procedures, including inspection, service, calibration, and troubleshooting.
  • Describe control configuration, application setup, parameter tuning, and calibration records.
  • Learn how MTS systems work through existing documentation and hands-on operation.
  • Draft and revise documentation describing systems as integrated wholes, with guidance from senior team members.
  • Interview engineers to build accurate descriptions of system function and verify procedures against hardware.
  • Draft content from engineering source material using approved AI assistants, then verify and proof content.
  • Regress existing content against current software releases and identify outdated information.
  • Adhere to team authoring guidelines, templates, and workflows, including Agile planning.

Benefits

  • Affordable medical, dental, and vision insurance
  • HSA/FSA with a company match
  • Income protection benefits
  • Industry leading 401(k) plan
  • Paid time off
  • Parental leave
  • Matching gift and volunteer program
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