Technical Writer

Canon Business Process Services, Inc. • Greenville, SC

13d • Remote

About The Position

Canon Business Process Services is hiring a Technical Writer for a work-from-home opportunity based in Schenectady, NY; Atlanta, GA; Greenville, SC; or Houston, TX. The Technical Writer reviews technical documents and develops, writes, and edits a broad range of technical content. The role requires the ability to understand complex scientific information, theories, and practices and to produce clear, accurate technical materials.

The position focuses on gas turbine maintenance documentation, including reviewing engineering drawings and Bills of Materials, comparing mechanical configurations, and creating or revising maintenance procedures. The Technical Writer maintains document revision control, standardizes and digitizes content, supports searchable document-library metadata, and works with engineering teams to gather information and improve field procedures. The role also converts procedures to fillable PDFs for mobile use and streamlined outage-document retention.

Requirements

• Gas turbine maintenance and/or assembly experience; a Field Engineering background or gas turbine manufacturing experience.
• Formal training in document creation and revision control and basic workflow forms.
• Experience writing technical procedures or documents.
• Knowledge of Microsoft products and demonstrated skills using them.
• Expertise in Microsoft Word, Excel, and Adobe to edit, fix, publish, and format documents, and to perform formatting, administration, and publishing tasks.
• Experience creating and modifying graphics for Field Procedures, forms, and other documents.
• Associate degree in Technical Writing, or a high school diploma with at least 2 years in technical document design, compliance with standards, and the printing industry.
• Strong verbal and written English communication skills.

Responsibilities

• Review and understand arrangement, assembly, and schematic drawings and diagrams.
• Review and compare Bills of Materials for New Product Introduction (NPI), including new units and new outage tooling.
• Review and compare mechanical configurations to revise gas turbine maintenance procedures or create new procedures based on design enhancements.
• Write, revise, proofread, review, standardize, and digitize gas turbine disassembly, inspection, repair, and reassembly procedures and inspection forms.
• Collaborate with Productivity Engineering to update Field Procedures as required for NPI tooling development.
• Collaborate with regional Field Engineering teams to simplify and improve Field Procedures.
• Maintain revision control of created or revised procedures and documents.
• Create procedures using standardized templates and convert legacy formatting to current formatting.
• Work with databases, digital libraries, and workflow systems.
• Create One-Page sign-off Field Procedures that affect gas turbine maintenance outages, Field Engineers, and Craft Labor.
• Convert existing Field Procedures into fillable PDF format for mobile devices and digitized outage-document retention.
• Apply and maintain metadata tags on created or revised documents and keep the library and Master Index in sync.
• Interact independently with multiple design teams and engineers to obtain content needed for procedure creation or revision.
• Create and modify graphics for Field Procedures, forms, and other documents.

Benefits

• Competitive pay and benefits.
• Comprehensive training and development programs that prepare employees to advance from within.
• Employee discounts on entertainment, products, and services nationwide.

What This Job Offers

• Job Type: Full-time
• Education Level: Associate degree