Technical Writer - Training & Digital Learning

Parsons Corporation•Cranberry Township, PA

19d•$23 - $40

About The Position

Parsons is seeking a Technical Writer to support the Pennsylvania Department of Transportation by transforming technical documents, regulations, policies, and procedures into effective online training and related resources. The role works with subject matter experts (SMEs) and an IT Development Team to develop accurate, engaging, learner-friendly materials for adult students, instructors, and trainers. Training materials include online modules, instructor guides, assessments, student guides, and digital resources. The position also supports the placement, appearance, and formatting of content in an online learning platform and learning management system. It uses Adobe Creative Suite to create or modify graphics, diagrams, illustrations, and other visual materials. The role is part of Parsons’ Critical Infrastructure team.

Requirements

High school diploma or equivalent and typically 5 or more years of relevant work experience.
Ability to understand and summarize complex technical and regulatory information.
Strong research, writing, editing, proofreading, and organizational skills.
Experience working with SMEs and incorporating their knowledge into clear, structured content.
Proficiency in Adobe Creative Suite and similar software used for graphic design and technical writing assignments.
Knowledge of standard graphics production techniques and reproduction and printing processes.

Nice To Haves

Bachelor’s degree in technical writing, communications, education, instructional design, journalism, graphic design, or a related field; equivalent experience may be considered.
Experience writing technical, regulatory, instructional, or process-related content.
Previous experience with a similar digital transformation initiative.
Mechanical aptitude and/or automotive-related knowledge.

Responsibilities

Assist SMEs in developing new content and converting or updating existing training program materials and certification documents into digital semi-interactive formats.
Gather, validate, organize, and interpret technical and regulatory information, policies, procedures, and related source materials.
Develop online training modules, including lesson content, learning objectives, instructional guidelines, knowledge checks, and assessments.
Create instructor materials, including instructor guides, presentation materials, facilitation notes, and answer keys.
Translate complex regulatory and technical information into clear, concise, learner-friendly content.
Ensure training materials are accurate, consistent, current, and aligned with applicable regulations and program requirements.
Work with SMEs and the IT Development Team to support appropriate content placement, appearance, and formatting in the online learning platform and learning management system.
Use Adobe Creative Suite applications to create or modify graphics, diagrams, illustrations, and other visual elements.
Review artwork, text, and other materials submitted for assigned documents and recommend improvements to accuracy, clarity, and consistency with company style.
Complete assignments as part of a functional team according to schedule.
Develop basic graphical media, convert digital file formats, and create items such as charts and flyers.
Perform other associated responsibilities as appropriate.