On Site Technical Writer - Union, NJ

AdaptationUnion, NJ
Onsite

About The Position

We are seeking a mid-level Technical Writer responsible for planning, writing, editing, and verifying high-quality technical documents. This role involves taking ownership of assignments by collaborating with software developers and project teams to document project deliverables from RFP to final acceptance. The Technical Writer will ensure compliance with all contract and corporate requirements and standards, liaise with project teams across the company, and guide other personnel such as programmers, engineers, and subject matter experts (SMEs) on documentation projects as needed.

Requirements

  • Advanced experience and skills using Microsoft Word.
  • Experience authoring a variety of document types, including system design documents, project management-related plans, user guides/manuals, and training materials.
  • Connects with SMEs and proactively works to become familiar with TransCore’s software and methodologies.
  • Possesses strong verbal and written communication skills with ability to work with a variety of stakeholders.
  • Capable of creating original content using available resources, including Request for Proposals, Requirements Traceability Matrix, Business Rules, and Proposals.
  • Ability to manage multiple projects simultaneously and appropriately prioritize workload to meet client deadlines.
  • Advanced problem-solving skills.
  • Ability to work under pressure and meet tight deadlines.
  • Ability to work as part of a team and independently.
  • Attention to detail.
  • Advanced skills using Microsoft Word (including creating, editing, deleting styles; track changes; and maintaining proper version control), Excel, and PowerPoint.
  • Experience working with SharePoint sites and graphic software (e.g., Paint, Visio, etc.).
  • Good understanding of the Agile software development life cycle.
  • 5+ years of professional experience in technical writing, construction, and submissions.
  • Experience as a Technical Writer is strongly desired.
  • Bachelor's degree (B.A.) from four-year college or university, or equivalent job-related experience.

Nice To Haves

  • Liaises with project teams in other parts of the company.
  • Guides other personnel (e.g., programmers, engineers, other subject matter experts [SMEs] associated with documentation projects, as required.

Responsibilities

  • Translates business needs and requirements into clearly defined and documented detailed, high-quality functional design and system specifications and documentation.
  • Writes, rewrites, and verifies high-quality technical documents (e.g., system design documents, project management-related plans, user guides/manuals, and training materials) ensuring compliance with all contract requirements and corporate quality standards.
  • Creates new technical documentation and updates existing documentation.
  • Examines documents to verify completeness and accuracy of data and makes changes as needed.
  • Interviews SMEs and conducts necessary research to write and compile technically accurate content.
  • Works with SMEs to resolve discrepancies and compile required changes to documents.
  • Provides documentation project management as assigned.
  • Tracks and reports progress of projects from inception through production.
  • Completes special projects and provides proposal support as assigned.

Benefits

  • Transformation consulting services to help understand new ways of working.
  • Partner with our clients, integrators, and technology experts to enable us to focus on our core competency – people and their journey through transformation.
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