Hays US Technical Writer
About The Position
The Technical Writer will document processes, procedures, and operational knowledge across complex manufacturing units. Working with engineering, operations, and maintenance teams, this role supports safety, reliability, continuous improvement, and urgent site documentation needs. The position requires hands-on knowledge of industrial equipment and process operations, particularly heat exchangers, distillation equipment, and furnaces, as well as broader refinery and petrochemical manufacturing experience. The Technical Writer develops and maintains clear, accurate documentation for operational, maintenance, engineering, training, safety, and compliance needs. The role also supports document control, version and change management, technical reviews, and approval workflows. Applicants must be authorized to work in the United States on a full-time basis without current or future visa sponsorship.
Requirements
- 10 or more years of experience in the petrochemical, refining, or related industrial manufacturing industry.
- 6–8 years of demonstrated technical writing experience supporting engineering, operations, maintenance, or capital project environments.
- At least 6 years of manufacturing experience with hands-on knowledge of industrial equipment and process operations, including pumps, valves, reactors, distillation or stack columns, heat exchangers, and related process unit equipment.
- Strong working knowledge of refinery and petrochemical process units, equipment systems, operating procedures, and industry terminology.
- More than 5 years of experience with Microsoft Word, Microsoft Excel, and Microsoft Visio.
- Proven ability to gather information from subject matter experts and translate complex technical concepts into clear, accurate, user-friendly documentation.
- Experience developing and maintaining operating procedures, maintenance procedures, work instructions, technical manuals, engineering documents, and training materials.
- Strong editing, proofreading, document control, and document management skills.
- Excellent written and verbal communication skills and the ability to work effectively across multidisciplinary teams.
- Ability to manage multiple priorities and deliver high-quality documentation within established deadlines.
- Authorization to work in the United States full-time without current or future visa sponsorship.
Nice To Haves
- Experience with TruView.
Responsibilities
- Develop, edit, and maintain operating procedures, maintenance manuals and procedures, standards, work instructions, training materials, and engineering documents.
- Collaborate with subject matter experts, engineers, operations personnel, and project teams to gather technical information and translate complex concepts into user-friendly documentation.
- Ensure documentation adheres to company standards, regulatory requirements, and industry best practices.
- Review and revise existing documents for accuracy, consistency, and completeness.
- Support document control, version management, and change management activities.
- Create and maintain documentation supporting operational excellence, safety, reliability, and compliance initiatives.
- Participate in technical reviews and facilitate document approval workflows.
Benefits
- 401(k) Retirement Savings Plan administered by Merrill Lynch.
- Pretax commuter benefits through Commuter Check.
- Eligibility to purchase medical, dental, and vision insurance through ECLARO.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
