Technical Writer

Smart IMS•Plano, TX
•Onsite

About The Position

The Technical Writer will create dynamic videos that present client products effectively and explain technical processes to a general audience. The role involves translating scripts, outlines, and technical source material such as user manuals into shooting scripts, clear voiceover, and on-screen text, while coordinating voiceover, graphics, and imagery to communicate information efficiently and engagingly. The position requires hands-on video production and editing expertise, including camera operation, lighting, animation of existing vector imagery, and advanced Adobe Premiere and After Effects workflows. The candidate will work on multiple projects in a corporate environment, communicate professionally, provide project updates, identify risks and roadblocks proactively, and meet deadlines. This is a 12-month contract role based onsite in Plano, Texas.

Requirements

  • Bachelor's degree in film, video, or animation, or equivalent professional experience of 3–5 years.
  • Understanding of consumer electronics and home appliances, including common product features, terminology, and customer use cases.
  • Expert-level proficiency with Adobe Creative Cloud, particularly Premiere and After Effects.
  • Familiarity with manipulating and animating existing vector imagery.
  • Advanced camera operation knowledge, including fluency with FS7/Sony camcorders and Canon DSLRs.
  • Deep understanding of exposure, frame rate, and resolution, including 1080p and 4K.
  • Ability to white balance properly and troubleshoot LED-screen issues such as moiré and refresh scan lines.
  • Basic understanding of lighting principles for technology and human subjects in interviews.
  • Ability to safely work with Kino Flo and ARRI lighting and common grip equipment such as C-stands, apple boxes, and sandbags.
  • Advanced video editing knowledge, including workflows between After Effects and Premiere, Dynamic Link, round-trip workflows, and template creation.
  • Understanding of 4K workflows, proxies, Lumetri color correction, secondary color correction, corner pinning, lens-distortion correction, and non-destructive workflows.
  • Familiarity with audio best practices, including compression, limiting, and mixing through Premiere's Audio Track Mixer.
  • Knowledge of Media Encoder exports, including codecs, bitrates, and advanced settings.
  • Ability to rework technical material into clear, explanatory content for nontechnical audiences.
  • Ability to manage time across multiple projects, provide updates, raise risks and roadblocks, ask questions when needed, and meet deadlines.
  • Comfort communicating through office email and following common corporate communications etiquette.

Nice To Haves

  • Familiarity with Photoshop and Illustrator.
  • Experience creating After Effects templates for use in Premiere.
  • Experience creating Adobe library templates.
  • Corporate-environment experience.

Responsibilities

  • Translate scripts or outlines into shooting scripts for dynamic videos that present client products effectively.
  • Rewrite technical language, such as user manuals, into clear voiceover and text for a general audience.
  • Coordinate voiceover, text, graphics, and imagery to deliver information efficiently and engagingly.
  • Manipulate and animate existing vector imagery, including diagrams or product-manual renderings, for use in live-action or animated video elements.
  • Operate cameras and lighting equipment and apply video production and editing best practices.
  • Work across multiple projects, provide updates, identify roadblocks and risks proactively, and meet deadlines.
  • Communicate professionally in a corporate environment and drive conversations to obtain needed information.
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