Technical Writer - Automotive
About The Position
Dorman is seeking a Technical Writer to create clear automotive content that helps technicians and DIYers install its products. The role produces installation instructions, technical notes, and other automotive content, working with engineers, product teams, and marketing. The Technical Writer also attends product try-ons and captures installation photography, and may contribute to automotive editorial content. This is a hybrid position based at Dorman’s corporate headquarters in Colmar, Pennsylvania, with an expectation to work onsite three days per week. The employee must be flexible about onsite days to accommodate product try-ons and other business needs. The role requires an associate degree, at least five years of graphic design and editing experience, and a strong automotive background or industry experience.
Requirements
- Associate degree required.
- Minimum of 5 years of experience in graphic design and editing.
- Strong automotive background or industry experience is essential.
- Experience with Adobe Creative Suite, including InDesign, Photoshop, Illustrator, and Lightroom.
- Experience with Microsoft Office, including Excel, Word, and Outlook.
- Capability to lift 20 pounds.
- Regularly reach, swivel, carry items from one building to another, and speak and actively listen.
Responsibilities
- Write technical product installation instructions.
- Evaluate and improve the product instruction creation process.
- Collaborate with Product Management and Quality teams to troubleshoot instruction needs, including installation issues and defects.
- Develop and evaluate reporting to improve the quantity and quality of product instructions.
- Partner with Marketing and On Site Garage teams to develop and maintain instructions in print, web, and video formats.
- Create or modify technical content to make it easier for customers to understand.
- Attend product try-ons and capture installation photography.
- Perform other duties as assigned.
Benefits
- Bonus eligibility
- Medical insurance
- Dental insurance
- Vision insurance
- Basic life insurance
- Paid time off (sick and vacation)
- Paid parental leave
- Paid holidays
- Floating holidays
- 401(k) retirement plan with company match and profit-sharing
- Discounted employee stock purchase plan
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
