Technical Writer

Skyline Products • Colorado Springs, CO

6d • $60 - $75 • Hybrid

About The Position

We are looking for a skilled Technical Writer to join our team and create high-quality documentation for our line of electronic signage products. This role requires someone who can translate technical information about our digital signage hardware and software into clear, accessible documents for installers, end-users, and service technicians. You'll collaborate closely with engineers, product managers, and support staff to produce manuals, wiring diagrams, installation instructions, software guides, and maintenance documentation that help ensure a smooth user experience.

Requirements

• Bachelor's degree in Technical Communication, Engineering, English, or a related field.
• 2+ years of experience in technical writing, preferably in a manufacturing or electronics environment.
• Experience documenting hardware and software products.
• Proficiency in tools such as Adobe InDesign, Illustrator, Microsoft Word and FrameMaker.
• Comfortable working with diagrams, schematics, and basic electrical terminology.
• Excellent attention to detail, organization, and time management.

Nice To Haves

• Familiarity with embedded systems or digital display technology is a strong plus.
• Experience working with electronic signage, AV systems, or similar technologies.
• Knowledge of digital signage CMS (Content Management Systems) or embedded device interfaces.
• Ability to read technical drawings and electrical schematics.
• Experience using CAD or graphic tools to annotate technical illustrations.
• Understanding of safety standards relevant to electrical products.

Responsibilities

• Develop, write, and maintain technical documentation including: Installation manuals (mounting, wiring, and configuration), User guides for digital signage control software and interfaces, Maintenance and troubleshooting guides, Product specifications and safety instructions
• Collaborate with hardware engineers, software developers, and support teams to gather technical details.
• Translate technical jargon into clear, understandable content for non-technical users.
• Create visual aids (wiring diagrams, schematics, callouts, etc.) to enhance documentation.
• Maintain document version control and update documentation in line with product updates or new releases.
• Ensure all documentation complies with industry standards and safety regulations (UL, CE, FCC, etc.).
• Assist in the creation of training materials and internal knowledge base articles.

Benefits

• Competitive salary with performance-based bonuses.
• Full benefits package (health, dental, vision, 401k).
• Flexible work hours and potential for hybrid/remote work.
• A collaborative, hands-on work environment with room for innovation.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level