Technical Writer

Canon Business Process Services • Greenville, SC

11d • Remote

About The Position

Canon Business Process Services has a work-from-home opportunity for a Technical Writer, based in Schenectady, NY; Atlanta, GA; Greenville, SC; or Houston, TX. The role reviews technical documents and develops, writes, and edits a broad range of technical content. It requires the ability to understand complex scientific information, theories, and practices, along with strong writing skills.

The Technical Writer creates and revises gas turbine maintenance procedures and related documents, supports new product introductions and tooling development, and works with engineering teams to obtain content. The role also maintains revision control, document formatting, metadata, and library records, and converts procedures into digital formats for use and retention during maintenance outages.

Requirements

• Gas turbine maintenance and/or assembly experience.
• Field Engineering background or gas turbine manufacturing experience.
• Formal training in document creation and revision control, and basic Workflow Form experience.
• Experience writing technical procedures or documents.
• Knowledge of Microsoft products and demonstrated skills using them.
• Expertise in Microsoft Word, Excel, and Adobe to edit, fix, publish, and format documents.
• Experience creating and modifying graphics for Field Procedures, forms, and other documents.
• Associate degree in Technical Writing, or a high school diploma with more than two years of experience in technical document design, compliance with standards, and the printing industry.
• Strong English-language communication skills, both verbal and written.

Responsibilities

• Review and understand arrangement, assembly, and schematic drawings and diagrams.
• Review and compare Bills of Materials (BOMs) for New Product Introduction (NPI), including new units and outage tooling.
• Review and compare mechanical configurations to revise or create gas turbine maintenance procedures based on design enhancements.
• Write, revise, proofread, review, standardize, and digitize gas turbine disassembly, inspection, repair, and reassembly procedures and inspection forms.
• Collaborate with Productivity Engineering to update Field Procedures as required for NPI tooling development.
• Collaborate with regional Field Engineering teams to simplify and improve Field Procedures.
• Maintain revision control of created or revised procedures and documents.
• Create procedures using standardized templates and convert legacy formatting to the latest formatting.
• Work with databases, digital libraries, and workflow systems.
• Create one-page sign-off Field Procedures affecting gas turbine maintenance outages, Field Engineers, and craft labor.
• Convert existing Field Procedures into fillable PDF format for mobile-device use and digitized outage document retention.
• Apply and maintain metadata tags on documents, and keep the library and Master Index in sync.
• Independently interact with design teams and engineers to obtain content needed for procedure creation and revision.
• Create and modify graphics in Field Procedures, forms, and other documents.
• Perform document formatting, administration, and publishing tasks.

Benefits

• Competitive pay and benefits.
• Comprehensive training and development programs that prepare employees to advance from within.
• A company focused on creating a positive work and client environment.
• Employee discounts on entertainment, products, and services nationwide.

What This Job Offers

• Job Type: Full-time
• Education Level: Associate degree