Technical Writer
About The Position
We are seeking a talented Technical Writer to join our team and develop clear, high-quality documentation for our electronic signage products. This role involves translating complex technical details related to our digital signage hardware and software into user-friendly materials for installers, end users, and service technicians. In this position, you will work closely with engineers, product managers, and support teams to create a range of resources, including user manuals, wiring diagrams, installation guides, software documentation, and maintenance instructions. Your work will play a key role in ensuring a seamless and positive experience for our customers.
Requirements
- Bachelor's degree in Technical Communication, Engineering, English, or a related field.
- 2+ years of experience in technical writing, preferably in a manufacturing or electronics environment.
- Experience documenting hardware and software products.
- Proficiency in tools such as Adobe InDesign, Illustrator, Microsoft Word and FrameMaker.
- Comfortable working with diagrams, schematics, and basic electrical terminology.
- Excellent attention to detail, organization, and time management.
Nice To Haves
- Familiarity with embedded systems or digital display technology is a strong plus.
- Experience working with electronic signage, AV systems, or similar technologies.
- Knowledge of digital signage CMS (Content Management Systems) or embedded device interfaces.
- Ability to read technical drawings and electrical schematics.
- Experience using CAD or graphic tools to annotate technical illustrations.
- Understanding of safety standards relevant to electrical products.
Responsibilities
- User guides for digital signage control software and interfaces
- Maintenance and troubleshooting guides
- Product specifications and safety instructions
- Collaborate with hardware engineers, software developers, and support teams to gather technical details.
- Translate technical jargon into clear, understandable content for non-technical users.
- Create visual aids (wiring diagrams, schematics, callouts, etc.) to enhance documentation.
- Maintain document version control and update documentation in line with product updates or new releases.
- Ensure all documentation complies with industry standards and safety regulations (UL, CE, FCC, etc.).
- Assist in the creation of training materials and internal knowledge base articles.
Benefits
- Competitive compensation, including performance-based incentives
- Comprehensive benefits package covering health, dental, vision, and a 401(k) plan
- Flexible scheduling with options for hybrid or remote work
- A collaborative, hands-on environment that encourages innovation
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
