Technical Writer

By Light HQ•Orlando, FL

About The Position

The Technical Writer provides program and proposal support by accurately documenting data, graphs, procedures, and presentations. The role develops and maintains technical documentation and manuals and involves working with software engineers, development teams, customers, and users. The writer also designs and lays out graphical product overviews and related marketing materials. The position supports CESI and government training facilities by producing program documentation, managing assigned documents through configuration management tools, maintaining program materials in Confluence, and creating presentations for high-level customers. The writer must communicate technical information clearly for users and maintainers, meet deadlines, work independently and as part of a team, and incorporate review feedback.

Requirements

  • Bachelor’s degree in English or Journalism, Technical Communications, or Professional Writing.
  • At least 3 years of experience as a Technical Writer in the Department of Defense industry.
  • Excellent written and oral communication, grammar, self-editing, and interpersonal skills.
  • Advanced experience with Microsoft Office products, Adobe Acrobat, Visio, and other graphics applications.
  • Ability to produce graphics and illustrations using Visio, including timing diagrams, block diagrams, and flow charts.
  • Ability to communicate with end users to determine documentation and software needs.
  • Strong organizational skills and ability to produce efficient, accurate work.
  • Ability to collect, organize, and clarify technical information in a clear, logical, and concise manner.
  • Ability to use technical engineering specifications and hands-on experience with custom applications to develop user documentation.
  • Ability to use source control and configuration management tools such as Git.
  • Ability to work in a fast-paced engineering environment, meet deadlines, and work independently as well as with a team.
  • Ability and drive to complete assignments on schedule.
  • Ability to write in clear, concise, proper English in a format understandable to users and maintainers.

Nice To Haves

  • Ability to obtain a SECRET to TOP SECRET security clearance; security clearance requirements will be specified in the Government's Task Order.

Responsibilities

  • Develop an initial outline for each assigned technical document.
  • Review and format Contract Data Requirement Lists (CDRLs).
  • Develop and maintain program documentation for CESI and government training facilities, including User’s Guides, Training System Support Documents (TSSDs), Operation and Maintenance (O&M) Manuals, and Trainer Facility Reports (TFRs).
  • Perform configuration management of assigned documents using available tools.
  • Develop and maintain PowerPoint or equivalent presentations for high-level customers.
  • Maintain and organize program materials in Confluence.
  • Design and lay out graphical product overviews and related marketing materials.
  • Conduct peer reviews of documentation and solicit and incorporate feedback.
  • Perform other related duties as assigned.

Benefits

  • Medical coverage
  • Dental coverage
  • Vision coverage
  • Wellness Program
  • 401(k) matching
  • Short-term and long-term disability
  • Employee Assistance Program
  • Life insurance
  • Education and training
  • Generous leave policy, including 11 federal holidays, PTO, military leave, bereavement leave, and jury duty leave
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