Technical Writer

Austco • Irving, TX

3d

About The Position

We are seeking a detail-oriented and articulate Technical Writer to join our team. The ideal candidate will have exceptional English communication skills—both written and verbal—and a passion for creating clear, user-friendly documentation. You’ll work closely with developers, product managers, and support teams to produce and maintain high-quality documentation for our products and internal tools.

Requirements

• Excellent command of English, with strong writing, editing, and proofreading skills.
• Proven experience in creating technical documentation for software, hardware, or technical services.
• Proficiency in Microsoft Word, Adobe Acrobat, Adobe InDesign and other documentation tools.
• Experience with online documentation platforms such as Confluence, ReadTheDocs, GitBook, or similar.
• Familiarity with Markdown formatting.
• Strong attention to detail, organization, and ability to work independently.
• Keen curiosity to dig into details of system architecture and understand how things work from a customer perspective by using the system.
• Ability to put yourself in the shoes of your audience and anticipate questions and answers from their perspective.
• Experience with user-centered design methodologies.
• Bachelor’s degree in English, Technical Communication, Computer Science, or a related field (or equivalent experience).

Nice To Haves

• Experience with version control systems (e.g., Git).
• Basic understanding of HTML, CSS, or Markdown-based publishing systems.
• Exposure to software development environments or technical writing for APIs.

Responsibilities

• Create, edit, and maintain clear, concise, and accurate technical documentation, including user guides, installation manuals, release notes, and API references.
• Develop and organize content for both Word-based documents (e.g., reports, manuals) and online documentation portals.
• Collaborate with subject matter experts to ensure technical accuracy and consistency across all materials.
• Use Markdown (preferred) and other markup or publishing tools to create and format online documentation.
• Maintain document version control and ensure consistency of tone, terminology, and branding.
• Participate in reviews and continuously improve documentation processes and templates.

Benefits

• Collaborative, supportive team culture.
• Opportunities for professional growth and cross-functional learning.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 11-50 employees