Technical Writer

Advanced Technology Services•Mossville, IL
•$57,890 - $74,036

About The Position

The Technical Writer prepares and maintains technical documentation, such as references, manuals, and instructions, according to established standards. The role analyzes existing processes, documents improvements, gathers and organizes information, and develops an understanding of complex technical material to produce user documentation for specific audiences. The Technical Writer ensures documentation is concise, consistent, professional, and accurate, reviews published materials and recommends revisions, and collaborates with teams, management, and customers to improve processes and documentation.

Requirements

  • Associate’s degree in a related field and one year of related experience, or an equivalent combination.
  • Proficiency with Microsoft Office products, including Word, Excel, and Visio.
  • Excellent verbal and written communication skills.
  • Extraordinary attention to detail.
  • Excellent organizational skills.
  • Ability to work independently and with others.
  • Ability to work within tight deadlines.

Nice To Haves

  • Previous experience with specific systems or products may be desirable.
  • Knowledge of commonly used concepts, practices, and procedures within a particular field.

Responsibilities

  • Prepare and/or maintain technical documentation, including references, manuals, and instructions, according to set standards.
  • Analyze and assess current processes and define and document improvements.
  • Collect and organize information required to prepare documents.
  • Develop an intuitive understanding of complex technical information.
  • Translate business specifications into user documentation for specific audiences.
  • Ensure documentation is concise, consistent, professional, and accurate.
  • Review published documentation and recommend revisions.
  • Collaborate with teams, management, and customers to continually improve processes and documentation.

Benefits

  • Medical plans
  • Dental plans
  • Vision plans
  • PTO
  • 401(k) retirement plan with employer matching
  • Tuition reimbursement
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