Technical Writer - Training & Digital Learning

Parsons•Harrisburg, PA

18d

About The Position

Parsons is seeking a Technical Writer to support the Pennsylvania Department of Transportation by turning technical and regulatory source materials into clear, accurate, engaging training content for adult learners. The role primarily develops online training and also produces materials and resources for instructors and trainers. The writer works with subject matter experts (SMEs) and the IT Development Team to organize complex information into practical learning materials and digital modules, and supports the content’s placement, appearance, and formatting in the online learning platform and learning management system. The position uses Adobe Creative Suite and similar software to produce or modify graphics, diagrams, illustrations, and other visual materials. It is part of Parsons’ Critical Infrastructure team. The posting describes flexible work hours and work-from-home options but does not specify a workplace type.

Requirements

High school diploma or equivalent.
Typically 5+ years of relevant work experience.
Ability to understand and summarize complex technical and regulatory information.
Strong research, writing, editing, proofreading, and organizational skills.
Experience working with SMEs and incorporating their knowledge into clear, structured content.
Proficiency in Adobe Creative Suite and similar software used for graphic design and technical writing assignments.
Knowledge of standard graphics production techniques and reproduction and printing processes.

Nice To Haves

Bachelor’s degree in technical writing, communications, education, instructional design, journalism, graphic design, or a related field; equivalent experience may be considered.
Experience writing technical, regulatory, instructional, or process-related content.
Experience with a similar digital transformation initiative.
Mechanical aptitude and/or automotive-related knowledge.

Responsibilities

Assist SMEs in developing new content and converting or updating training program materials and certification documents into digital semi-interactive formats.
Gather, validate, organize, and interpret technical and regulatory information, policies, procedures, and related source materials.
Develop online training modules, including lesson content, learning objectives, instructional guidelines, knowledge checks, assessments, student guides, and reference materials.
Create instructor materials, including instructor guides, presentation materials, facilitation notes, and answer keys.
Translate complex regulatory and technical information into clear, concise, learner-friendly content.
Ensure training materials are accurate, consistent, current, and aligned with applicable regulations and program requirements.
Work with SMEs and the IT Development Team on appropriate placement, appearance, and formatting of content in the online learning platform and learning management system.
Use Adobe Creative Suite applications to create or modify graphics, diagrams, illustrations, and other visual elements.
Review artwork, text, and other materials submitted for assigned documents; recommend improvements to accuracy of expression, clarity, and consistency with company style.
Contribute to a functional team and complete assignments according to schedule.
Develop basic graphical media, convert digital file formats, and create items such as charts and flyers.
Perform other appropriate responsibilities associated with the position.