Technical Writer & Product Engineer

Thermal Works

2h•Remote

About The Position

Thermal Works LLC has an exciting opportunity for a Technical Writer & Product Engineer to join our team, working cross-functionally with Operations, Engineering, Project Management, Manufacturing, and Service teams, supporting documentation needs from product development through submittal creation, manufacturing, installation, and field support. The Technical Writer & Product Engineer will own the creation, release, and configuration alignment of technical documentation for complex HVAC and thermal systems used in data center applications. This role plays a critical part in ensuring that product documentation remains technically accurate, revision-controlled, and aligned with released product configurations throughout the product lifecycle. The ideal candidate combines strong technical writing skills with practical knowledge of HVAC systems, mechanical equipment, manufacturing environments, construction workflows, and document/configuration control. Thermal Works values efficiency and strives to maintain smooth operations. Our primary focus is on providing an integrated cooling system for data centers and commercial buildings that dramatically reduces the energy demand, water consumption, and cost of cooling. It transforms the economics and eco-metrics of commercial cooling with zero water solutions that outperform air- and water-cooled systems in any climate. Thermal Works solutions are sustainable and cutting-edge. For that reason, we are highly selective about the people we bring on board because our work depends on it. Change and progress happen quickly, and we must be able to trust one another to be honest, communicative, reliable, and self-motivated. We seek ultra-creatives and superstar performers with a sense of humility and a hunger to make a positive impact in the world. We offer flexibility and endless growth opportunities to those who can harness their skills and talents and identify how and where to use them to add value. Thermal Works is one of several “inspired infrastructure” companies that work collaboratively under our parent company, Endeavour Energy, LLC. At the heart of this ecosystem is a diverse group of bright, passionate, dedicated people, working together to make a real difference for people and the planet. Thermal Works is looking for someone to join our team to help us move the needle towards sustainable change. Are you ready to join the journey?

Requirements

Bachelor’s degree in Technical Writing, Engineering, Construction Management, Communications, or a related technical field (or equivalent experience).
3+ years of experience in technical documentation, configuration management, or document control for engineered products, manufacturing systems, or construction projects.
Experience with revision control, document change management, and approval workflows in a quality driven or regulated environment.
Strong technical writing and editing skills with exceptional attention to detail.
Highly organized, with the ability to manage multiple document sets across different product and project stages.
Strong verbal communication skills and comfort collaborating with engineering and operations teams.
Proficiency with Microsoft Office and document management systems (experience with PLM or QMS tools is a plus).
Self-directed, reliable, and effective in fast-changing, cross-functional environments.
Understanding of construction workflows, contractor-facing documentation, and submittal processes.
Familiarity with manufacturing documentation (e.g., BOMs, assembly instructions, test documentation).
Working knowledge of mechanical equipment and HVAC systems is a major plus.

Nice To Haves

Experience with PLM or QMS tools is a plus.

Responsibilities

Controlled, customer-ready documentation packages (product specs, data sheets, IOM manuals) released on schedule.
Document revision history, approvals, and release status maintained and audit-ready across all product lines.
Timely documentation updates aligned to engineering changes (ECRs/ECOs/ECNs), drawing revisions, and manufacturing releases.
Traceability maintained between specifications, manuals, drawings, supporting calculations, and attachments.
A searchable, cross-referenced document library that supports fast retrieval from quote through delivery and field support.
Translate complex engineering and HVAC system concepts into clear, accurate documentation for internal teams, contractors, customers, and service providers.
Develop, edit, and maintain controlled product documentation, including: Product specifications, performance data, and technical data sheets. Installation, Operation, and Maintenance (IOM) manuals.
Collaborate with Project Management on submittal packages and supporting technical exhibits for customer and construction use, ensuring completeness and accuracy.
Collaborate with Quality Assurance on documentation necessary for manufacturing, test, and inspection.
Ensure documentation reflects real product configurations, performance data, and intended application.
Collaborate with the Engineering Change Manager on document configuration management, including revision control, versioning, approvals, and release status.
Ensure documentation remains aligned with engineering changes (ECRs/ECOs/ECNs), drawing revisions, and manufacturing releases.
Maintain traceability between specifications, manuals, drawings, supporting calculations, and attachments.
Develop and maintain a cross-referencing and cataloging system for easy document retrieval, maintaining continuity and revision control from quote to delivery.
Collect, organize, and update supporting attachments for technical documents.
Ensure all technical documents meet internal quality standards and external compliance requirements.
Review and update technical documents on a scheduled basis to maintain accuracy and relevancy.
Collaborate with Engineering, Project Management, Operations, Compliance, Quality Assurance, and Marketing teams to ensure alignment of documentation across functions and consistent messaging.
Support new product introductions and changes to released products with timely documentation updates.
Provide guidance for documentation best practices.