Technical Writer Process Engineer DCO

Salute Inc.•United States, US,

2d•$0 - $110,000•Onsite

About The Position

Salute is a leading provider of cutting-edge Data Center Infrastructure Services, dedicated to serving data center clients worldwide. We pride ourselves on delivering sustainable solutions, unparalleled reliability, and outstanding customer service. As we continue to grow, we are seeking a dynamic and experienced Technical Writer – Process Engineer - Data Center Operational Readiness to join our team and drive our relationships with hyperscale clients to new heights. We are looking for an experienced Technical Writer – Process Engineer – with a strong background in data center operations, engineering and maintenance, for a next-generation, High-Performance Compute Center (HPCC) in the Greenville/Spartanburg region of South Carolina. As the Technical Writer – Process Engineer, you will be responsible for developing, organizing, and maintaining a comprehensive library of operational documentation, including Standard Operating Procedures (SOPs), Method of Procedures MOPs), Emergency Operations Procedures EOPs), Emergency Response Plans, Incident Management Protocols, Program Standards and best-practices. This role requires technical acumen and exceptional writing skills, with the ability to translate complex operational and engineering processes into clear, structured documentation.

Requirements

3-7 years of experience in data center operations, maintenance, or engineering roles (mechanical, electrical, or controls focus).
Demonstrated expertise writing SOPs, MOPs, and EOPs in mission-critical environments.
Strong familiarity with mission-critical systems including generators, UPS, switchgear, CRAC/CRAH, BMS/EPMS/SCADA, and clean agent fire systems.
Working knowledge of regulatory and industry frameworks (TIA-942, NFPA 70/75, ASHRAE TC 9.9, and OSHA.
Expert level Proficiency with document control systems and Microsoft Office Suite Products
Excellent technical writing and verbal communication skills.

Nice To Haves

Bachelor’s degree in engineering, Technical Writing, or related discipline.
Prior experience developing emergency plans and incident management programs in a hyperscale or enterprise data center environment
Experience with structured content tools (DITA, XML, Adobe FrameMaker, etc.)
Familiarity with commissioning processes, O&M turnover, and facility startup documentation.
Skilled in incident response, RCA, and emergency operating procedures (EOPs) in high-availability environments.
Proficiency in maintenance management systems - advanced CMMS, Digital Twin Simulation, Benchmarking, Asset Management, work order platforms, and reporting tools such as Smartsheet, FM Systems, Maximo and MCIM.
Excellent communication skills with ability to interface across executive leadership, engineering teams, IT stakeholders, and third-party vendors.
PMP, PE, CFM, Uptime Accredited Tier Designer, Certified TIA-942 Design Consultant, or equivalent professional certifications.
Direct experience managing hyperscale, HPC, AI-enabled, or Tier IV data center environments.
Demonstrated success leading brownfield redevelopment, facility retrofits, or complex infrastructure transitions.
Knowledge of or experience with liquid cooling technologies, CDUs, or emerging AI/data center cooling systems.
Familiarity with LEAN, Six Sigma, or other continuous improvement methodologies.
Strong command of ITIL, ISO 27001, SOC 2, NIST, or TIA-942 compliance frameworks
Experience establishing and managing enterprise-level CMMS systems, work order workflows, and performance reporting dashboards.
Prior responsibility for multi-site or global facility portfolios and associated team structures.
Proven record of accomplishment in mentoring technical leaders, building operational training programs, and fostering high-performance team culture.
Verifiable, proven, Experience supporting construction-to-operations (C2O) transitions, IST, and final commissioning deliverables.

Responsibilities

Develop and maintain accurate, detailed SOPs, MOPs, and EOPs for critical facility operations (electrical, mechanical, controls, Power Generation Systems and fire and life safety systems.
Collaborate with site engineering, operations, and OEMs to document complex procedures and system workflows.
Engineer step-by-step procedures using appropriate risk analysis and operational logic.
Document maintenance and emergency procedures for direct liquid cooling (DLC), coolant distribution units (CDUs), rear door heat exchangers (RDHXs), and technical/process water systems.
Create and maintain water chemistry and contamination response documentation, including flushing protocols and isolation procedures.
Author SOPs and EOPs for high-availability electrical systems, including natural gas generators, gas turbines, battery energy storage systems (BESS), and Uninterruptible power supplies (UPS).
Support facility transition from construction to operations by producing pre-commissioning, commissioning, and integrated systems test (IST) documentation.
Engineer procedures for first-day-of-operations (FDOP) readiness, equipment acceptance, and initial operating procedures (IOPs).
Develop site-specific work rules governing LOTO, energized work, confined space, hot work, and other high-risk activities in accordance with EH&S policies.
Define documentation standards for preventative maintenance (PM), Corrective Maintenance (CM), and Emergency Maintenance (EM) workstreams.
Build and maintain a centralized reference library framework for operational documentation
Organize documents using metadata, version control, and indexing standards suitable for high-availability environments.
Establish taxonomy and folder hierarchies for easy search, retrieval, and governance.
Translate procedures into training content to support operator Qual Card, simulation, and tabletop drills.
Create job performance aids, quick-reference guides, and visual workflows for field use.
Participation in operational audits, mock drills, and inspections to identify documentation gaps and procedural improvement opportunities.
Track regulatory changes and industry best practices to keep procedural documentation current and compliant.
Draft and maintain comprehensive emergency response plans and incident management protocols.
Support the development of site-specific and corporate-level data center work rules and policies
Ensure alignment with TIA-942, NFPA, ASHRAE, OSHA, and ISO standards
Review, revise, and optimize operational workflows for efficiency, safety, and risk mitigation
Participate in Root Cause Analysis and incident review to update procedures post-incident.
Support internal audits, commissioning efforts, and change management activities by documents and updating procedural workflows.
Interface with Facilities, Security, EH&S, and IT operations teams to capture cross-functional procedures.
Facilitate reviews and approvals of operational documentation by SMEs, stakeholders, and leadership.