DCO

TEKsystems•Calgary, AB

1d•CA$65,000 - CA$75,000•Onsite

About The Position

One of TEKsystems Data Centre clients in Calgary is looking for a dynamic Data Centre Operator. This is a critical role, managing the day-to-day operations, maintenance, and optimization of the electrical and mechanical infrastructure supporting our client’s mission-critical facilities. The successful candidate will be responsible for facility monitoring, preventative maintenance, optimization, health and safety, incident response/reporting, as well as planning & prioritizing corrective maintenance activities. The DCO role reports directly to the Data Center Manager.

Requirements

4+ years’ experience in data center, facility, or in mission critical environments.
Experience working with Mechanical and Electrical systems, including BMS/EPMS and BAS systems & software.
Experience with ticketing systems and ITIL principles
Ability to obtain Reliability Clearance Status (+5 years Canadian residency)
Excellent written and verbal communication skills
Extremely process driven and high degree of quality, precision and care needed.
Understanding of Data Center Tiering classifications (UTI) as well as thermal guidelines and policy (ASHRAE TC9.9 etc.)
Able to deliver independently and take lead on local initiatives
Strong organizational skills, with the ability to multi-task and prioritize
Proficient with Microsoft Word, Excel, Visio, and PowerPoint
Physically able to lift up to 55ibs, climb ladders/work at heights
Strong Knowledge of Electrical, Mechanical, and Life Safety Systems including the following: MV/LV Power Distribution Equipment, UPS’s, ATS’s, Emergency Generator Systems, Automation/PLC’s/VFD’s etc.
CRAH’s/Chiller/AHU’s/FCU’s, pumps, compressors, control logic etc.
Strong troubleshooting & analytical skills
BMS/EPMS/CMMS operator knowledge

Nice To Haves

Electrical certifications an asset – Journeyman Electricians, Electrical Engineering Technologist etc.
Mechanical/HVAC certifications
CPR, AED certifications an asset
ASP training

Responsibilities

Responsible for Facility Health & Safety Management of both preventative and corrective infrastructure maintenance
Develop, maintain, and adhere to procedural and technical documentation
Respond to fault conditions, diagnose, and assist with root cause analysis/repair/remediation
Management of local data center infrastructure and asset lifecycle
Compliance with relevant SSAE 18, ISO and PCI controls
Participate in weekly change management meetings, presenting to the Change Advisory Board, working with vendors to create supporting MOPs
Identifying areas for operational optimization, adhering to best practices
Monitoring of local data center infrastructure
Supporting daily site operations
Vendor/Contractor coordination and supervision
Ensure timely resolution and/or escalation of customer issues
Ensure physical and remote security policies and procedures are being strictly followed
Create trouble tickets, log site visitors, and carry out shipping and receiving procedures
Provide best in class customer service
Maintain cleanliness of the data center and facility areas
Rack and stack various IT hardware into racks.
Install and test copper and fiber cables throughout the data center and various computer rooms.