Technical Writer Intern

Source Intelligence•,

58d•Remote

About The Position

The Technical Writer Intern is responsible for writing, reviewing, and editing content for the Source Intelligence Integrated Knowledge Center (SI IKC) to support Source Intelligence employees and customers with the use of our technology. You will work closely with the Learning and Development department, Source Academy, the Product team, and internal subject matter experts. You will be expected to regularly use LLM toolsets, such as ChatGPT and Claude, to implement and facilitate the tasks identified below.

Requirements

College or graduate student in a related major such as Engineering, Computer Science, English, or Communications interested in pursuing a career in technical writing / help authoring
A self-starter, organized, and able to work with minimal supervision in a remote work environment
Strong writing and proofreading abilities
Excellent oral communication and interpersonal skills
Willing to work full time during the 2026 summer period.

Nice To Haves

Familiarity and experience working with common LLMs including ChatGPT and Claude and the ability to build tools and repeatable processes within these LLMs is preferred
Familiarity with Knowledge Base software, Zendesk preferred

Responsibilities

Create content based on user guides, conversations with SMEs, and feedback from users
Review and edit existing content to ensure quality and consistency of tone, style, and branding
Upload articles to the SI IKC
Automate a process to track when articles should be reviewed and updated
Other job duties as assigned by your manager