Technical Writer II

The Metropolitan Water District of Southern California • Los Angeles, CA

2d • Hybrid

About The Position

At The Metropolitan Water District of Southern California, we’re not just delivering water — we’re sustaining life for over 19 million people. Behind every drop is a team of talented employees: innovators, problem-solvers, and connectors who make it all possible. This recruitment will be used to build an Eligibility List. This list will be valid for 6 months from the date a candidate accepts the position. We currently have an opening for a Technical Writer II at Headquarters (Los Angeles). We’re looking for a Technical Writer II who is passionate about clarity and dedicated to bridging the gap between complex information and actionable content. A good match is someone who thrives on distilling intricate processes into elegant documentation, takes pride in technical precision, and finds satisfaction in empowering others through knowledge. If you are an enthusiastic editor and a skillful writer, this is your opportunity to make an impact by ensuring our vital operations are documented with excellence.

Requirements

• Strong command of English composition, grammatical structures, and the core theories of technical communication.
• Proven track record in policy and manual development, ensuring consistency and accuracy across all organizational documentation.
• Highly proficient in advanced word processing and diagramming software, with the ability to interpret and edit engineering drawings and schematics with guidance from subject matter experts.
• Ability to manage multiple priorities, collaborate across departments, and utilize modern office technology to streamline workflows.
• Bachelor’s degree from an accredited college or university in a related field and four years of relevant experience; or an equivalent combination of education and experience; or three years in the MWD Technical Writer I classification.
• Relevant Experience is defined as: Experience writing user manuals, standard operating procedures, safety manuals, or operating policies.
• Valid California Class C Driver’s License or equivalent (required at time of application) that allows you to drive during your employment.

Responsibilities

• Lead documentation planning by analyzing customer needs, coordinating project timelines, and managing schedules to ensure mission-critical information is delivered on time.
• Conduct in-depth research and interviews with subject matter experts to capture complex processes and technical information and translate them into clear, actionable content.
• Develop a wide range of materials including operating policies, field and administrative manuals, technical reports, and instructional procedures and guides, ensuring everything meets rigorous regulatory and internal standards.
• Create and edit flowcharts, photos, and diagrams, including technical schematics with guidance from subject matter experts to enhance document comprehension.
• Perform meticulous document reviews for grammar and formatting, while managing the testing and publication of online resources.
• Serve as a key contributor on project teams, applying technical expertise to cross-functional initiatives that support Metropolitan operations.

Benefits

• Competitive compensation
• Excellent medical, dental, life, vision plans.
• Deferred compensation in the form of a 401(k) plan (with matching contribution) and a 457 plan.
• Retirement benefits under the California Public Employees' Retirement System
• Tuition reimbursement
• Training and advancement opportunities
• Excellent working environment
• Hub of public transportation: rail, subway, buses, and taxis
• Public transportation reimbursements

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level