About The Position

The Technical Writer I works under limited direction and leads tasks related to documenting and developing detailed operation, maintenance, and troubleshooting procedures, checklists, technical specifications, service bulletins, training materials, and reports. The role supports customer requirements and expectations in a fast-paced environment with set delivery schedules. This is a hybrid position requiring technical expertise and writing proficiency.

Requirements

  • High school diploma or GED required.
  • Associate degree in a technical or mechanical field, or equivalent work experience, required.
  • Strong troubleshooting experience on mechanical, electrical, hydraulic, and pneumatic systems.
  • Mechanical aptitude, especially in automotive or military equipment.
  • Familiarity with diagnostic tools such as OBD II, CAT ET, Allison DOC, Bendix Diagnostic, Dearborn, WABCO Toolbox, or other OEM tools.
  • Proficiency in Microsoft Office Suite and Adobe Acrobat.
  • Ability to interpret engineering drawings and data.
  • Critical thinking and strong attention to detail.
  • Willingness to work overtime as needed.
  • Applicants must be authorized to work in the United States without sponsorship.

Nice To Haves

  • 0–2 years of experience writing complex technical documents preferred.
  • Experience with Department of Defense (DoD) technical documentation.
  • 2–4 years of experience in a technical writing or documentation role.
  • Military service or experience supporting military programs.
  • Experience in automotive repair, maintenance, or diagnostics.
  • Experience writing or editing manuals for DoD or heavy-duty equipment.

Responsibilities

  • Write technical documentation and manuals in accordance with customer specifications.
  • Troubleshoot mechanical, electrical, and hydraulic systems on heavy-duty equipment.
  • Research and reuse existing data, text, and illustrations.
  • Draft and coordinate technical content for final products.
  • Archive and organize technical data for future projects.
  • Track time spent on tasks and report status to management.
  • Communicate project needs and progress clearly.
  • Meet established deadlines while adhering to company policies.
  • Follow and enforce safety protocols.
  • Assist with onboarding and training new or transitioning team members.
  • Review project requirements for compliance with customer agreements.
  • Perform other job-related tasks as needed, with reasonable accommodation.

Benefits

  • Flexible scheduling.
  • Unlimited PTO.
  • Health, dental, and vision insurance with company allowance.
  • Retirement plan (401K).
  • Employee Stock Ownership Plan (ESOP).
  • Onsite gym with personal trainer.
  • Pet-friendly office.
  • Summer hours for work-life balance.
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