Technical Writer I

Revenova LLCChicago, IL

About The Position

The Technical Writer will play a key role in creating, maintaining, and publishing clear, accurate, and user-friendly technical documentation that supports Revenova’s products and platforms. This position requires the ability to translate complex technical concepts into easily understandable content for both technical and non-technical audiences. The successful candidate will collaborate closely with developers, Product teams, and QA teams to gather technical information and ensure documentation remains accurate, organized, and up to date. A key outcome of this role is contributing to the continued growth and improvement of Revenova’s Doc360 platform while enhancing knowledge sharing and overall user experience through well-structured technical content and documentation processes.

Requirements

  • Strong written and verbal communication skills with the ability to simplify complex technical concepts
  • Experience creating, editing, and maintaining technical documentation
  • Proficiency with documentation and collaboration tools such as Microsoft Office, Google Docs, and Confluence
  • Excellent attention to detail and organizational skills
  • Ability to manage multiple projects and deadlines in a fast-paced environment
  • Strong collaboration and teamwork skills with the ability to work cross-functionally
  • Strong technical writing and communication skills enable the creation of clear, concise, and accessible content that simplifies complex information.
  • Attention to detail and organizational skills are essential for maintaining accurate and up-to-date documentation across multiple platforms.
  • Collaboration skills allow the Technical Writer to work effectively with developers, QA teams, and Product stakeholders to gather and verify technical information.
  • Proficiency with documentation and visual tools supports the efficient creation, editing, and publication of user-focused technical content, while problem-solving and time management skills help ensure projects are completed accurately and on schedule.

Nice To Haves

  • Experience using documentation and visual tools such as Snagit, Adobe products, or Visio
  • Familiarity with GitHub, Jira, and Postman
  • Basic understanding of JSON/XML
  • Prior experience working with software development or product teams
  • Experience contributing to knowledge base or documentation platforms

Responsibilities

  • Aid in the development, maintenance, and publication of technical documentation and knowledge base content
  • Collaborate with developers, Product teams, and QA teams to gather and understand technical concepts and product functionality
  • Create clear, concise, and accurate documentation for internal and external audiences
  • Contribute to the continued development and organization of Revenova’s Doc360 platform
  • Maintain documentation standards, consistency, and usability across platforms
  • Create and manage supporting visual documentation elements such as screenshots, workflows, and diagrams when needed
  • Ensure documentation remains current, organized, and aligned with product updates and enhancements
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