Technical Training Specialist

Duke Energy•Holly Springs, NC

4d•Hybrid

About The Position

Duke Energy is seeking a skilled and motivated Technical Training Specialist to support Distribution Engineering and Power Grid Operations (PGO) by designing, delivering, and continuously improving high-quality training solutions that enhance technical capability, workforce readiness, and operational performance. This role also plays a key part in developing, maintaining, and sustaining the Distribution Engineering curriculum. The Technical Training Specialist serves as a strategic liaison between Engineering Leadership and the Training organization, ensuring alignment between technical training programs and business needs across regions. The ideal candidate brings experience in Distribution Engineering and technical training, along with strong collaboration skills and the ability to translate complex engineering concepts into clear, practical, and impactful learning experiences.

Requirements

Highschool Diploma/GED
5+ years of Engineering Design Experience

Nice To Haves

Associate Degree in Engineering, Power Systems Management, or other Engineering Degree
Experience collaborating effectively with SMEs, leadership, and cross-functional teams
Strong facilitation, communication, and organizational skills
Experience working as a Distribution Designer or within an electric utility distribution environment
Proficiency in Microsoft Office tools (Word, Excel, PowerPoint)
Experience in Distribution Engineering, Utilities, or Technical Operations environments
Familiarity with engineering design processes and technical curriculum development
Experience supporting system implementations or process changes
Knowledge of training evaluation models (e.g., Kirkpatrick)
Experience with Learning Management Systems (e.g., MyLearning or equivalent)
Working knowledge of instructional design methodologies (e.g., ADDIE)
Experience developing and delivering technical training (ILT, virtual, and/or eLearning)
Experience with engineering tools and systems (e.g., Maximo, GIS, design tools, CAD)
Experience in the following Tools & Technologies: Microsoft Office (PowerPoint, Excel, Word), Teams, SharePoint, OneNote)
Learning Management Systems (MyLearning or equivalent)
Engineering tools such as Maximo, GIS systems, and design/CAD applications
Power BI (preferred)

Responsibilities

Design, develop, and update instructor-led (ILT), virtual, and eLearning content using established instructional design practices (e.g., ADDIE)
Develop training programs to support new systems, tools, and engineering processes
Maintain and continuously improve the Distribution Design Engineering curriculum to ensure relevance and effectiveness
Ensure all training materials align with current engineering standards, processes, and regulatory requirements
Deliver engaging training sessions to Distribution Designers, Engineers, and other Duke Energy employees across multiple regions (in-person and virtual)
Facilitate learning experiences that drive knowledge retention, skill development, and on-the-job application
Support onboarding, progression, and upskilling programs within the Distribution Design curriculum
Develop training plans to support business initiatives and project implementations
Coordinate logistics for successful training delivery (scheduling, materials, and communication)
Act as a liaison between Engineering Leadership and the Engineering Training team to align training priorities and solutions
Partner with cross-functional teams to assess training needs and recommend effective learning solutions
Represent Distribution Engineering as a Subject Matter Expert (SME) on projects and cross-functional initiatives
Conduct Designer observations to maintain awareness of field practices, process changes, and evolving business needs
Communicate insights, trends, and training impacts to leadership, including presenting to senior-level stakeholders
Create, schedule, and manage training events and sessions within the LMS
Track training completions, attendance, and performance metrics to support compliance and reporting needs
Analyze training data to identify gaps and opportunities for improvement
Evaluate training effectiveness and recommend enhancements based on feedback and performance trends
Support training initiatives from analysis through implementation
Stay current on emerging training methods, tools, and industry best practices