Technical Training Specialist - Apprenticeship Coordinator

Portland General Electric • Sherwood, OR

11d

About The Position

The Technical Training Specialist provides administrative, counseling, consultative, and investigative services for apprenticeship training and certification. The role promotes and coordinates apprenticeship training in accordance with established standards, connects industry standards with subject matter experts, employers, and apprentices, and carries out functions required by legislation and regulations governing designated trades and PGE apprenticeship programs. The specialist designs and implements training programs to enhance technical skills and serves as a subject matter expert on apprenticeship programs.

The position administers multiple apprenticeship programs and ensures their compliance with regulatory requirements. Working with managers, committees, employees, instructors, subject matter experts, and other training groups, the specialist assesses learner and operational training needs, develops or coordinates role-based training content and programs, facilitates technical training, and coordinates technical and on-the-job training. The work includes adapting training to changes in technology, regulation, business needs, and best practices.

The specialist also coordinates and manages training and creative projects, including project scope, quality, schedules, budgets, risks, vendors, and distribution of learning materials. The role may represent PGE in external operations training forums and includes frequent travel, occasional overnight travel, and work across office, plant, and field environments. All PGE positions may assist during storms or other company emergencies.

Requirements

• Typically, a bachelor's degree in business, science, engineering, technology, or a related field, or equivalent experience.
• Typically, two or more years of experience in training and/or operations, depending on the position.
• Valid driver's license and a history of safe driving practices.
• Intermediate knowledge of employment laws relevant to the discipline, collective bargaining agreements, and learning technologies.
• Working knowledge of PGE policies, procedures, collective bargaining agreements, benefit plans, industry best practices, and instructional systems design.
• Working skills in project and program management, and intermediate facilitation and presentation skills.
• Working knowledge of systems and programs used in the functional area, including data retrieval.
• Working knowledge of apprenticeship systems, related legislation and regulations, post-secondary education, apprenticeship training models, trades, and industry trends.
• Working knowledge of applicable government policies and priorities, other agencies' mandates, and interprovincial activities.
• Intermediate organizational, interpersonal, communication, conflict-resolution, analytical, record-keeping, and administrative skills.
• Ability to work effectively with diverse populations and collaborate with peers, managers, and others.
• Intermediate customer focus, problem-solving, oral and written communication, interpersonal, decision-making, organization, prioritization, change-leadership, and risk-management skills; working safety-leadership and analytical-thinking skills.
• Ability to meet deadlines and response times, follow accuracy standards, make and follow through on decisions, communicate and solve problems under stress, adapt to frequent change, and apply feedback and learning to work.
• Ability to work long hours and a variable schedule, maintain regular and reliable full-time attendance, and report to work during severe inclement weather.
• Ability to drive or travel frequently, with occasional overnight travel.
• Ability to use a computer regularly throughout the work shift, lift and carry up to 50 pounds, maintain balance on unstable surfaces, work in confined spaces, walk long distances over rough or uneven surfaces, and climb stairs exceeding 10 steps.

Nice To Haves

• Completion of a trades apprenticeship.
• Experience in adult education in an operational environment.
• Working knowledge of utility operations, including transmission, distribution, balancing authority, EIM, or merchant trading functions.

Responsibilities

• Collaborate with apprenticeship teams, internal stakeholders, subject matter experts, operations employees, and other teams to assess requirements, objectives, project direction, timelines, and task estimates.
• Develop role-based apprenticeship training content with subject matter experts to support reliable and compliant operations.
• Conduct or support training needs assessments to identify skill and knowledge gaps and define training objectives.
• Develop or coordinate training that supports operational excellence and aligns with training best practices and departmental plans.
• Write or edit training content, develop formats, coordinate reviews and publication, and distribute training communications and materials in accordance with brand standards.
• Coordinate training activities with subject matter experts for professional, technical, and operational staff.
• Administer multiple apprenticeship programs and ensure compliance with regulatory bodies.
• Assess program needs and develop customized training content, programs, approaches, and methodologies aligned with HR strategy and changes in technology, regulations, and best practices.
• Coordinate training courses and programs, including meeting with instructors, informing employees, arranging sessions, and updating materials.
• Facilitate instructor-led technical training, adapt content to participant needs, encourage engagement, and lead discussions and activities.
• Help develop presentations and promote the apprenticeship training and recruitment model; coordinate and monitor technical and on-the-job training.
• Analyze regulatory changes, recommend adaptations to training, support committees, and provide program updates or reports to regulatory bodies.
• Manage projects from concept through completion, maintaining quality, timelines, budgets, and alignment with PGE's strategic direction.
• Coordinate initiatives and projects that develop employees' and managers' technical skills through various channels.
• Use content-development tools, learning-management platforms, adult-learning techniques, and instructional-design concepts to select and deliver suitable training solutions.
• Establish and maintain project controls for budget, scope, quality, schedule, risk, and program completion; negotiate project changes and update plans as needed.
• Identify apprenticeship learning needs and performance gaps, research internal and external learning solutions, assist with vendor statements of work, support implementation, and monitor vendor performance.
• Coordinate with other teams and may represent PGE in external operations training forums.
• Travel frequently, occasionally stay overnight, and work variable or long hours as required; report to work during severe inclement weather and assist with company emergencies.

Benefits

• Total rewards package intended to reward contributions and support well-being and professional development.
• Performance-based incentive bonus; total compensation is commensurate with experience, skills, qualifications, education, training, and internal equity.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level