Technical Training Specialist, Risk Management

PURE Insurance • Charleston, SC

1d • Hybrid

About The Position

The Technical Training Specialist, Risk Management, will play a critical role in educating and empowering employees to deliver an exceptional Risk Management experience. This role will help foster a learning culture through the design and delivery of effective training, tools, and job aids that drive core PURE360 consultation and business outcomes. We're a member-owned property and casualty insurer designed exclusively for financially successful families and driven by a purpose of doing what is right for our members. Our reciprocal model focuses on service and doing what is right for the membership: we provide exceptional service, hospitality and care, we partner with our members to help prevent losses and we create smart insurance solutions at fair prices. We aim for our members to love their insurance. It is our mission is to create a membership experience so compelling that our members never want to leave.

Requirements

• 3–5 years of experience in Learning & Development or a related field
• Strong instructional design skills with experience creating content across multiple formats
• Comfort working from concept through execution
• Excellent communication and facilitation skills
• High attention to detail and a strong sense of ownership over quality
• Curiosity and a drive to continuously improve your craft
• Commitment to gain knowledge and skills required to be an effective partner to a technical function
• Ability to travel regularly for training events and with field staff as needed
• Organized approach to executing multiple projects simultaneously
• Experience with authoring and design tools (Articulate 360, Camtasia, Vyond, Canva, Adobe tools, or similar)
• Experience administering or supporting a Learning Management System (Workday Learning or similar)
• Proficiency with Microsoft Office tools
• Familiarity in writing, editing, and general work with AI tools (e.g. Copilot, ChatGPT, and/or Claude)

Responsibilities

• Delivering exceptional learning and development experiences for the department
• Design comprehensive training programs, tools, job aids and additional supplemental documents (including but not limited to instructor-led training courses, facilitator guides, training videos, quick reference cards, computer-based training, job aids, etc)
• Assist the Risk Management Specialists to develop techniques and tools to empower them to become more effective peer educators
• Collaborate with field leadership to support the development of new and existing employees through coaching, reinforcement, and accountability
• Design a progressive new hire training program that brings to life the pillars of Risk Management and teaches staff what it means to be a Risk Manager at PURE
• Ensure Risk Managers have the technical skills to successfully navigate our systems and processes

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 251-500 employees