Enterprise Risk Management Training & Communications Specialist

Gallagher • Rolling Meadows, IL

4d • Hybrid

About The Position

The Training and Communications Analyst supports the development and delivery of enterprise risk management training and communications that enable risk awareness, governance expectations, and consistent execution across the organization. The role focuses on translating frameworks, policies, standards, and procedures into clear, practical, and engaging digital learning and communications that support employee understanding and adoption. The Analyst works closely with Risk, Compliance, Legal, and business stakeholders across all Gallagher Benefits Services business lines and geographies to ensure content is accurate, timely, and aligned with enterprise expectations.

Requirements

• 3 to 5 years of experience in training and communications.
• Bachelor’s degree in learning & development, communications, business, risk management, or related field.
• Experience supporting training, communications, or instructional content in a corporate or professional environment.
• Strong written communication skills with the ability to simplify and structure complex information.
• Strong attention to detail with the ability to manage multiple tasks and deadlines.
• Proficiency in Microsoft Word, PowerPoint, and Excel.

Nice To Haves

• Familiarity with LMS platforms is a plus.
• Exposure to governance, risk, compliance, or standards‑based environments.
• Familiarity with digital learning tools or eLearning development platforms.
• Experience in insurance, financial services, brokerage, or other regulated industries.

Responsibilities

• Support the design, development, and maintenance of eLearning and digital training programs aligned to enterprise frameworks, standards, and governance requirements.
• Assist with the creation and upkeep of learning assets, including: eLearning modules and refreshers, Microlearning, knowledge checks, and job aids, Scenario‑based examples and case studies.
• Apply instructional design and adult learning principles to improve clarity, usability, and learner engagement.
• Develop and support training‑related communications, including launch announcements, intranet content, FAQs, and reference materials.
• Translate complex policies, processes, and expectations into plain‑English, employee‑focused content.
• Partner with internal stakeholders to gather input, validate accuracy, and support reviews and approvals.
• Maintain version control and support periodic review and update cycles for training and communications.
• Assist with tracking training completion, feedback, and basic metrics to inform continuous improvement.
• Ensure training and communications are consistent, well‑organized, and aligned with enterprise standards and expectations.

Benefits

• Medical/dental/vision plans, which start from day one!
• Life and accident insurance
• 401(K) and Roth options
• Tax-advantaged accounts (HSA, FSA)
• Educational expense reimbursement
• Paid parental leave
• Digital mental health services (Talkspace)
• Flexible work hours (availability varies by office and job function)
• Training programs
• Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
• Charitable matching gift program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level