Technical & Training Mgr
About The Position
Building the people that build the world. With platforms in HVAC and Detection and Measurement, SPX Technologies builds innovative solutions that enable a safer, more efficient, sustainable world. Through our Rise talent development framework, we Reach, Identify, Strengthen, and Engage our employees to support them in their continued development. We're a global company with problem solvers, collaborators, and innovators, and our businesses build solutions that impact the world. This is a position with WM Technologies, LLC and affiliate of SPX Enterprises, LLC, which manufactures and sells Weil-McLain® branded products. Weil-McLain® is a leading North American brand of hydronic comfort heating systems for residential, commercial, and institutional buildings since 1881. How you will make an Impact (Job Summary) SPX is a diverse team of unique individuals who all make an impact. As a Technical Training Manager you will provide technical training expertise in support of Regional and Territory Sales Managers, distributors, and contractors. Will train new sales employees to provide excellent service, sales, and technical support. Will also provide field technical support for new products and revisions to existing products.
Requirements
- Minimum of three years of experience with mechanical & electrical application for boiler installations
- Five years of related hydronics industry and/or field sales experience
- Basic computer skills, Word, Excel and PowerPoint
- Experience and familiarity with CRM tools – data capture, and reporting capabilities
- Demonstrates strong organizational skills, including follow up on action plans for individual and team members.
- Strong public speaking and presentation skills
- Demonstrates strong professional and technical competency.
- Presentation and communication of technical material to a diverse group.
- Negotiation and problem-solving abilities that allow for win/win solutions for our distributors, contractors, engineers and Weil-McLain.
- Demonstrates teamwork abilities that allow for field input for changes and development of new products with engineering and marketing.
Responsibilities
- Provide technical training expertise within region
- Develop and conduct complex technical product/service seminars for contractors, distributors, utilities, engineers, and/or W/M field personnel
- Facilitate/propel the sales process forward by lead generation and accelerating winning opportunities
- Move leads from training through the sales funnel.
- Interface with Product Management, Technical Service, Engineering, and Training departments to become familiar with product changes, new products, application opportunities, and training programs to impart this information to appropriate field personnel.
- Identify and recommend required training, troubleshooting, and sales & marketing collateral
- Provide professional guidance and support at customer/contractor training meetings. Hold “Train the Trainer” meetings with sales team members prior to new product meetings with distributors and/or contractors.
- Design and develop technical training content for Weil-McLain School of Better Heating (training modules and materials) and facilitate training at the events
- Provide supervision on problem jobs and identify individual training requirements
- Communicate through a monthly report recurring product or service problems to Product Management and Engineering with copy to Regional Sales Managers
- Act as technical expert at local, regional, and national tradeshows
- Assist in product liability investigations, depositions and trials, as needed.
Benefits
- Generous and flexible paid time off including paid personal time off, caregiver, parental, and volunteer leave
- Competitive health insurance plans and 401(k) match, with benefits starting day one
- Competitive and performance-based compensation packages and bonus plans
- Educational assistance, leadership development programs, and recognition programs
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
Number of Employees
501-1,000 employees
