Technical Trainer

GROB•Bluffton, MN

2d•Onsite

About The Position

This position is responsible for the creation of written technical instructions and providing customer training on the operation and maintenance of GROB equipment. The ideal candidate needs to have a strong mechanical or electrical aptitude. Having the ability to watch equipment function and then translate those motions into words to allow the customer to comprehend how to operate and maintain the equipment is very important. The ideal candidate should be able to confidently and competently speak in front of small groups of people and be willing to travel up to 50% for customer trainings.

Requirements

Strong mechanical or electrical aptitude
Ability to watch equipment function and translate those motions into words
Ability to confidently and competently speak in front of small groups of people
Bachelor’s Degree in Technical Communications, or a technical field (EET or MET preferred) OR Associate’s Degree in a Technical Field plus 3 years of technical training experience
Self-motivated and team player
Excellent oral and written communication skills
Excellent organizational and analytical skills
Proficient in Microsoft Office Suite 2010 and Adobe Acrobat
Willing to work overtime as needed
Willing to travel domestic and international

Responsibilities

Organize material and complete writing assignments according to set standards regarding format, content, order, clarity, conciseness, style and terminology
Read and interpret technical procedures and documents including engineering drawings, electrical and fluid schematics, parts lists and specifications to accurately delineate operating procedures, maintenance procedures, and troubleshooting
Select photographs, drawings, sketches and diagrams to illustrate material that meets customer requirements
Edit, standardize, or make changes to material prepared by other writers
Travel to customer facilities for extended periods of time to train customers on the proper use and care of their custom GROB equipment