Technical Trainer

Wilson Sonsini•San Diego, CA

1d•Hybrid

About The Position

Wilson Sonsini is seeking a Technical Trainer to develop documentation, deliver training, and assess technical training needs for the firm. This role involves training new hires, supporting software launches and device rollouts, and providing additional training support as needed. The position offers a hybrid work schedule or can be fully remote. The firm is a premier legal advisor to technology, life sciences, and other growth enterprises worldwide, representing companies at every stage of development and the firms that finance them. With a broad spectrum of practices and an entrepreneurial spirit, Wilson Sonsini offers exceptional opportunities for professional achievement and career growth.

Requirements

High school diploma; Bachelor’s degree preferred or equivalent work experience.
5+ years of technical training experience.
Strong attention to detail, follow-up, and excellent organizational skills.
Keen sense of urgency, adaptability, flexibility, and resourcefulness.
Ability to function under pressure, while managing multiple concurrent tasks and deadlines.
Excellent interpersonal, written, and verbal communication skills.
Possess the ability to take initiative and is proactive.
Dependable team player with law firm experience preferred.
Proficient in Windows 11, Microsoft Office, NetDocuments, Power PDF, DocuSign, and other firm applications.
Proofread all work with an eye for detail and accuracy.
Ability to work unsupervised, yet also able to work in a team environment.
Ability to work independently and take ownership of tasks to meet deadlines.
Works effectively in both team settings and on individual tasks.
Proficient in managing and executing multiple projects concurrently, while maintaining deadlines in a dynamic and efficient environment.
Willing to travel if required.
Open to work late hours or overtime as needed.

Responsibilities

Provide IT related training, primarily virtually to diverse group sizes and occasionally in-person.
Conduct weekly training sessions for new hires.
Generate high-quality documentation and other forms of communication.
Develop training videos utilizing Camtasia.
Support the Senior Manager, IT Business Readiness with administrative tasks related to training.
Create professional technical training documents for new tools being deployed at all levels.
Keep a polished and professional presence and demeanor in all interactions.