Technical Trainer (PSP)

Veeco•Township of Horsham, PA
•$74,444 - $99,258

About The Position

The Technical Trainer delivers hands-on and classroom-based training that prepares customers and internal Field Service Engineers (FSEs) to safely operate, maintain, troubleshoot, and service Veeco Precision Surface Processing (PSP) systems. The Technical Trainer collaborates with engineering, product support, technical publications, and subject matter experts to develop accurate, practical course content aligned with system capabilities and service procedures. This role combines technical expertise, instructional skill, and customer focus to build learner proficiency, improve equipment performance, and support successful system installation, operation, and long-term service.

Requirements

  • Bachelor’s degree in engineering or a related technical field, completion of a vocational or technical program, or equivalent hands-on experience as a Field Service Engineer supporting the operation, maintenance, troubleshooting, and service of semiconductor manufacturing equipment.
  • 5+ years of relevant experience.
  • Experience delivering instructor-led technical training to manufacturing, engineering, or field service audiences.
  • Advanced Field Service knowledge of Veeco Precision Surface Processing (PSP) systems, including system operation, maintenance, troubleshooting, and service procedures, with the ability to translate technical expertise into clear, effective classroom and hands-on training for customers and internal Field Service Engineers.
  • Skilled at translating complex engineering and manufacturing concepts into clear, actionable learning experiences.
  • Ability to build credibility and influence across engineering, manufacturing, operations, and quality organizations.
  • Proficiency with standard Microsoft Office applications.

Responsibilities

  • Deliver existing Training Material to both third party customer operators and technicians.
  • Deliver classroom functional descriptions and procedure introduction and overview training to small groups (max 6) of students.
  • Deliver hands-on lab training- demonstrate performance and monitor student accurate completion of operation, maintenance, and service procedures, while providing coaching and validating proficiency through observed procedure performance.
  • Update existing training content and create scalable learning assets that support instructor-led, online learning, and other delivery methods.
  • Update existing training documentation for upgrades and new components related to the PSP systems.

Benefits

  • Medical, Dental, and Vision
  • 401(k) with Company Match
  • Holiday, Vacation, and Sick Time
  • Flexible Spending Accounts (FSA)
  • Commuter Benefits
  • Life and Accident Insurance
  • Disability Insurance
  • Tuition Reimbursement
  • Employee Assistance Program (EAP)
  • Identity Theft Remediation
  • Emergency Travel Assistance
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