Technical Trainer Fire Detection Systems
About The Position
Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, is seeking a Technical Trainer for Fire Detection Systems. This role is part of the BT&S Global Products division, specifically within the Johnson Controls Training Institute. The institute provides classroom and performance support for internal and external fire detection customers. The training programs are designed through a comprehensive process that assesses learner needs, aligns with business objectives, and utilizes effective learning formats and channels, with continuous evaluation for improvement. The primary responsibility of this position is to deliver technical certification training programs for fire detection products in various settings (classroom, virtual, mobile) to diverse student populations. This role will be based at the JCI Training Institute Learning Center in Glendale, Wisconsin.
Requirements
- Strong communication, organizational, interpersonal, and presentation skills.
- Proficiency in Microsoft applications, particularly PowerPoint, Word, and Excel.
- Minimum of 3 years of directly relevant work experience.
Nice To Haves
- Familiarity with Simplex ES fire detection systems.
- Experience in installation, service or inspections of Simplex fire products.
- Vocational education, or 3 years of directly relevant work experience.
- Training Certifications in any Simplex fire panels a plus.
- Proficiency in low voltage electronics, specifically power-limited 12V to 70V building systems.
- Installation or service experience with fire detection, security, access control, or other low voltage systems.
- Experience in delivering training to end-user customers or peer mentoring.
Responsibilities
- Deliver certification-level instructor-led classes on the installation, programming, maintenance, and repair of Johnson Controls fire detection systems using various modalities, including virtual, in-person, and webinars.
- Design, develop, and facilitate webinars that complement instructor-led training topics.
- Qualify to deliver multiple product training curricula simultaneously.
- Document course enhancements based on feedback from customers and subject matter experts.
- Receive mentorship from experienced instructors in subject matter expertise, content creation, and course delivery techniques.
- Collaborate closely with the Fire Detection team and Lead Trainer to ensure quality and consistency throughout the course lifecycle.
- Be prepared for potential travel to other North American Learning Centers, which may be required for up to 20% of the time.
Benefits
- Competitive salary
- Paid vacation/holidays/sick time
- Comprehensive benefits package including 401K, medical, dental, and vision care
- On the job/cross training opportunities
- Encouraging and collaborative team environment
- Dedication to safety through our Zero Harm policy
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
