Fire Detection Systems Technician 4

Johnson Controls•Westbrook, ME

2d•$26 - $36

About The Position

This skilled position involves programming, troubleshooting, configuring, commissioning, and servicing fire alarm systems and related building system products at customer sites. Work includes panel reprogramming, device replacement and repair, resolving low-voltage circuit troubles, and system testing. The role also involves programming fire alarm, security, and access control system panels, with a strong focus on networked fire alarm systems. The technician organizes and uses technical resources, information, materials, and support to execute assigned tasks efficiently. Responsibilities include responding to customer service calls, communicating work-order status and outstanding customer issues to the project manager, supervising and inspecting equipment installation against customer and contract specifications, completing required certification courses, and submitting task-related and productivity documentation. Participation in an after-hours service program is required.

Requirements

At least five years of documented fire alarm experience.
Maine Electrical License.
High school diploma or equivalent.
Experience reading and interpreting blueprints, submittals, and operational or product manuals.
Experience using hand tools, test equipment, multimeters, digital analyzers, and commissioning devices.
Ability to perform physical labor, including carrying or moving equipment and tools weighing up to 50–70 pounds.
Ability to work on and safely use ladders and lifts.
Ability to work flexible hours, including weekends, to meet customer requirements.
Demonstrated high level of customer service.
Ability to lead and work well with team members.
Ability to adhere to, implement, and consistently follow safety guidelines and procedures.
Strong organizational skills, a positive attitude, and ability to learn quickly.
Valid driver's license and a driving record that meets company requirements.
Ability to pass a pre-employment background check and drug test.
Ability to obtain and retain licenses required by National, State, and Local codes.
Basic understanding of network concepts and architectures.

Nice To Haves

Two-year associate degree in electronics, network, computer science, or a related field.
NICET Level II certification or ability to obtain it in the first year.
OSHA 10 certification.
Additional experience with access control, CCTV, and security systems.

Responsibilities

Program fire alarm systems and panels, including security and access control panels.
Troubleshoot, configure, commission, and service fire alarm and related building systems at customer sites.
Reprogram panels, replace or repair devices, resolve low-voltage circuit troubles, and test systems.
Respond to customer service calls promptly, troubleshoot issues, and make repairs as needed.
Participate in the after-hours service program.
Communicate current work-order status and outstanding customer issues to the project manager.
Read and interpret blueprints, diagrams, submittals, specifications, software and systems programs, schematics, and operational and product manuals.
Supervise and inspect equipment installation to ensure it meets customer and contract specifications.
Complete required certification courses for internal and external products used.
Submit required task-related, activity, productivity, and other documentation in a timely manner.
Organize and effectively use technical resources, information, materials, and support to complete assigned tasks.