Technical Talent Acquisition Manager (Hybrid - Spring, TX)

Korn Ferry•Houston, TX

21h•Hybrid

About The Position

The Technical Talent Acquisition Manager (Hybrid - Spring, TX) will support Korn Ferry's client by delivering best-in-class recruitment services. This role involves managing the day-to-day operational aspects of the project, including oversight and support of a customized RPO solution. The primary aim is to ensure continued quality assurance of the project delivered to the client while acting as a strategic partner.

Requirements

5-10 years of relevant leadership experience in talent acquisition.
Strong understanding of full life cycle recruiting and industry practices.
Understanding of recruiting metrics and reporting standards.
Familiarity with SLAs/SOW as it relates to our business.
Understands revenue and pricing models and P&Ls.
Computer skills specifically Excel and PowerPoint, and facility with numbers.
Familiarity with Human Resource laws and functions.
Business development/sales background or orientation.
Strong proven track record of success in leading and motivating teams of recruiters.
Ability to analyze complex data and develop sound recommendations and solutions.
Excellent planning and organizing skills; able to “juggle” responsibilities effectively in a high volume, fast-paced service environment.
Ability to communicate clearly, concisely and persuasively with client and in large group settings.
Strong customer and results orientation.
Ability to interact effectively at all levels and across diverse cultures.
Ability to adapt as organization evolves.
Energetic, confidence, maturity and interpersonal sensitivity.
High School Diploma Required.

Nice To Haves

Bachelor’s degree preferred.

Responsibilities

Create and execute project work plans using the Project Toolkit and revise as needed.
Ensure search requests are clearly defined, including key responsibilities, requirements, reporting structure, compensation, and interview process.
Identify resources needed and assign individual responsibilities.
Define and communicate individual and team metrics.
Maintain awareness of creative sourcing strategies and collaborate with the team to develop the best approach for the client.
Effectively apply Korn Ferry's staffing methodology and enforce project standards.
Review deliverables prepared by the team before submitting them to the client.
Anticipate and minimize project risks.
Prepare for and participate in project reviews with the client and senior management.
Effectively communicate relevant project information to superiors.
Escalate and resolve issues in a timely fashion.
Facilitate regular status meetings with the project team and client.
Keep the team informed of changes within the Company.
Ensure project documents and engagements are complete and updated timely.
Develop and deliver client and management reporting.
Review and track team hours and expenses as needed.
Participate in project scoping and implement SOW/SLA requirements.
Identify business development and add-on sales opportunities related to the project.
Manage day-to-day client interaction.
Set and manage client expectations.
Communicate effectively with the client to identify needs and evaluate alternative recruiting solutions.
Continually seek opportunities to increase customer satisfaction.
Maintain a knowledge base of the client’s business, organization, and objectives.
Identify opportunities for improvement and make constructive suggestions for change.
Inspire the team to attain goals and pursue excellence.
Conduct effective performance evaluations and help execute career development plans.
Manage a small requisition load, as needed, in support of client needs.