Technical Support Specialist | Part-Time |UBS Arena

Oak View GroupElmont, NY
$25Onsite

About The Position

Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents. Overview Our Technical Support Specialists will be performing a wide range of technical support and problem solving, This role requires a positive attitude with a team driven and proactive mindset. This role will pay an hourly rate of $25.00 Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching This position will remain open until July 3, 2026.

Requirements

  • General IT knowledge
  • Self-motivated problem solver with good communication skills.
  • Experience in a collaborative team environment.
  • Strong verbal and written communication skills are essential.
  • The ability to read, write, and understand English.
  • The ability to function independently in a fast paced, high-pressure environment is essential.
  • The ability to work flexible schedule including long hours, nights, weekends and holidays is essential.
  • The ability to work with the public and have interpersonal and communications skills is essential.
  • A willingness to learn, work hard and always show up on time
  • Ability to walk up and down stairs.
  • Ability to walk 2-6 miles on an event day.
  • Ability to go under stands and tables, mount and remove equipment from ceiling, etc.
  • Ability to push, pull, and/or lift heacy objects.

Nice To Haves

  • Experience within a sports, entertainment, or related field is a plus.

Responsibilities

  • Ability to communicate clearly.
  • Able to help end users in a polite and professional matter
  • Utilize help desk software to track and document issues and their solutions.
  • Basic laptop and desktop troubleshooting
  • Printer and copier configuration and troubleshooting
  • Basic network troubleshooting
  • Software installation
  • Running and terminating IT cabling

Benefits

  • 401(k) Savings Plan
  • 401(k) matching

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What This Job Offers

Job Type

Part-time

Career Level

Entry Level

Education Level

No Education Listed

Number of Employees

501-1,000 employees

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