About The Position

Join a leading organization and collaborate with technicians and other professionals in Maine. The position provides technical support to clients and internal teams, helps diagnose and resolve technical problems, and assists with maintaining technical systems. The company describes its workplace as collaborative and inclusive and encourages professional development and innovation.

Requirements

  • Proven experience in technical support or a related role.
  • Strong problem-solving and analytical skills.
  • Excellent communication and interpersonal abilities.
  • Knowledge of computer hardware, software, and networking.
  • Ability to work effectively in a team environment.
  • High school diploma or equivalent.
  • Must have a state inspection license or the ability to obtain one.

Nice To Haves

  • Relevant certifications such as CompTIA A+ or Network+.
  • Additional technical training.

Responsibilities

  • Provide technical assistance and support to clients and internal teams.
  • Troubleshoot and resolve hardware, software, and network issues.
  • Collaborate with technicians to diagnose complex technical problems.
  • Document support activities and maintain accurate records.
  • Assist with the installation, configuration, and maintenance of technical systems.
  • Stay updated on technology trends and best practices.
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